Nyahchi Wallace
McDonough,GA
Summary
Paralegal Studies student and operations professional experienced in coordinating time-sensitive workflows, maintaining accurate records, analyzing performance data, and communicating across teams. Recognized for sound judgment, confidentiality, organization, and calm problem-solving in fast-paced environments. Seeking a paralegal, legal assistant, or public-sector administrative position where strong research, documentation, and client-service skills can support efficient operations.
Overview
7
7
years of professional experience
Work History
Process Assistant - Outbound Flow Desk
Amazon
Union City, Georgia
06.2023 - Current
- Maintain accurate operational records and delivered clear daily and weekly observations to senior leaders, ensuring adherence to safety and compliance standards.
- Collaborate with Process Assistants, Operations Managers, and Transportation Operations Management to resolve workflow and departure issues, enhancing operational efficiency.
- Monitor operational dashboards, research current and historical data, identify constraints, and communicate timely recommendations to leadership.
- Coordinate daily outbound workflow and labor allocation to support critical pull times, balanced operations, and on-time trailer departures.
- Analyze data from multiple sources to identify opportunities for improvement and make timely decisions.
- Helped the back half nights team achieve a 46,000-unit Outbound Palletize record through workflow optimization and strategic labor planning.
School Safety Coordinator
Vets Securing America
Riverdale, Georgia
08.2022 - 05.2023
- Worked with school staff and law enforcement to support emergency response plans, safety drills, traffic control, and student protection.
- Monitored school premises, documented concerns, enforced safety policies, and responded to security incidents with professionalism.
- Maintained compliance with state and federal safety standards, ensuring a safe environment for students and staff.
- Analyzed survey data on student safety perceptions to identify areas for improvement and enhance school safety measures.
Appliance Sales Specialist
Lowe's
Douglasville, Georgia
05.2020 - 12.2021
- Processed customer orders, maintained inventory records, provided detailed product information, and resolved customer concerns with professionalism.
- Conducted market research to identify new appliance trends and innovations, enhancing product knowledge.
Overnight Manager
RaceTrac
Lithia Springs, Georgia
06.2019 - 05.2020
- Supervised nightly operations, delegated workflow, handled customer concerns, and ensured compliance with safety and
operating procedures - Monitored inventory and ordered stock to sustain reliable operations during high-volume periods.
Education
Associate of Applied Science - Paralegal Studies
Georgia Piedmont Technical College
Newnan, GA, GA 05.2026 -
Skills
- Legal research
- Customer service
- Attention to detail
- Data analysis
- Team collaboration
- Time management
Timeline
Associate of Applied Science - Paralegal Studies
Georgia Piedmont Technical College
05.2026 -
Process Assistant - Outbound Flow Desk
Amazon
06.2023 - Current
School Safety Coordinator
Vets Securing America
08.2022 - 05.2023
Appliance Sales Specialist
Lowe's
05.2020 - 12.2021
Overnight Manager
RaceTrac
06.2019 - 05.2020