Summary
Education
Work History
Skills
Accomplishments
Timeline
Intern
Rheanna Crabbe

Rheanna Crabbe

San Antonio,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to expand in the legal profession and currently working towards a paralegal certificate.

Education

Bachelor of Arts - Political Science And Government

St. Mary's University
San Antonio, TX
08.2018 - 05.2021

High School Diploma -

Claudia Taylor "Ladybird" Johnson
San Antonio, Texas
08.2014 - 06.2018

Work History

Process Assistant

Amazon
San Antonio, Texas
09.2021 - 02.2022
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Volunteered to help with special projects of varying degrees of complexity.

Sales Associate, Luxury Services

Palm Beach Tan
San Antonio, Texas
12.2020 - 12.2021
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Provided positive first impressions to welcome existing, new and potential customers.

Lead Customer Service Associate

Lowe's Home Improvement
San Antonio, Texas
10.2019 - 12.2020
  • Resolved concerns with products or services to help with retention and drive sales.
  • Trained, oversaw and mentored new team members to strengthen performance and job expertise.
  • Responded to customer calls and emails to answer questions about products and services.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Store Manager

Smoothie King
San Antonio, Texas
06.2015 - 11.2019
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.

Skills

  • Appointment Coordination
  • Strong Organizational Skills
  • Communications Strategies
  • Research and Analytical Skills
  • Legal Research
  • Database Searching
  • Summary Writing
  • Writing and Editing

Accomplishments

  • St. Mary's University Dean's list for all 6 semesters attended.
  • Elected President of a nationally recognized College-level Political Organization.
  • Won "Best Delegate" for Topic B in the Model Organization's of America.


Timeline

Process Assistant

Amazon
09.2021 - 02.2022

Sales Associate, Luxury Services

Palm Beach Tan
12.2020 - 12.2021

Lead Customer Service Associate

Lowe's Home Improvement
10.2019 - 12.2020

Bachelor of Arts - Political Science And Government

St. Mary's University
08.2018 - 05.2021

Store Manager

Smoothie King
06.2015 - 11.2019

High School Diploma -

Claudia Taylor "Ladybird" Johnson
08.2014 - 06.2018

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Rheanna Crabbe