Anthony Okafor Ikwuebe
Park Forest,IL
Summary
Dynamic leader and process improvement specialist with a proven track record at Amazon and Meijer. Excelled in enhancing process compliance and efficiency, leading cross-functional teams, and driving continuous improvements. Skilled in Microsoft Office and team leadership, adept at fostering customer engagement and relationship building. Achieved significant advancements in operational standards and team productivity.
Overview
6
6
years of professional experience
Work History
Process Assistant
Amazon
University Park, IL
03.2024 - Current
- Monitored process performance to ensure compliance with established standards.
- Provided support to team members in resolving process-related issues.
- Assisted in the development of efficient and effective process protocols.
- Facilitated training sessions for staff on how to use newly implemented processes effectively.
- Coordinated cross-functional activities necessary for successful implementation of new processes.
- Prepared reports summarizing process performance, progress, and recommendations for optimization.
Stow Associate
Amazon
University Park, IL
07.2021 - 03.2024
- Used stock picker and order selector equipment to retrieve items from warehouse shelves.
- Used handheld scanner to sort products onto appropriate shelves daily.
- Adapted to various storage techniques for different types of merchandise.
- Used warehouse equipment, such as pallet jacks and forklifts, to move items as needed.
Team Leader
Meijer
Flossmoor, IL
01.2019 - 05.2021
- Communication intermediary between management and team members.
- Lead team meetings, and define team goals.
- Solve work-related problems.
- Monitored process performance to ensure compliance with established standards.
Education
Finance -
Governors State University
University Park, IL05-2026
Skills
- Customer Engagement
- Appointment Coordination
- Document Formatting
- Proficient in Microsoft Office
- Team Leadership
- Proficient in English
- Risk management
- Interviewing techniques
- Incidents management
- Continuous improvements
- Goal setting
- Relationship building
- Visionary thinking
- Quality assurance controls
- Process improvement
Timeline
Process Assistant
Amazon
03.2024 - Current
Stow Associate
Amazon
07.2021 - 03.2024
Team Leader
Meijer
01.2019 - 05.2021
Finance -
Governors State University