Nyana Mills
Pontiac
Summary
Dedicated and versatile professional with extensive experience in customer-facing roles, including housekeeping, cashiering, food service, and retail. Proven ability to deliver exceptional service in fast-paced environments while maintaining meticulous attention to detail and efficiency. Proficient in sales and inventory management, with a strong focus on maintaining clean and organized spaces. Recognized for exceptional interpersonal skills, reliability, and a steadfast commitment to creating welcoming experiences for customers and clients.
Overview
6
6
years of professional experience
Work History
Environmental Services Housekeeper
Henry Ford West Bloomfield Hospital
03.2025 - 09.2025
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Seasonal Sales Associate
Kohls
11.2024 - 01.2025
- Assisted customers to increase satisfaction with tailored product recommendations.
- Enhanced sales performance by maintaining up-to-date product knowledge.
- Collaborated with team members to boost overall store sales.
- Engaged with clients for building long-term customer relationships.
Server
Waltonwood Main
06.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Cashier
Burlington
05.2023 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Five Below
07.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Tj Maxx
06.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Cashier
Menchies
03.2020 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Handled equipment, chemicals, and materials properly and with caution.
Education
Diploma - High School Diploma
Avondale High School
05.2023
No Degree - Nursing
Oakland University
Rochester, MI12-2027
Skills
- Customer engagement
- Product knowledge
- Sales techniques
- Point of sale
- Problem solving
- Time management
- Order processing
- Cleanliness standards
- Safe food handling
- Food running
- Cleaning and sanitizing
- Sweeping and mopping
- Efficient cleaning techniques
- Restroom sanitation
- Schedule flexibility
- Sanitization procedures
- Team collaboration
- Cleaning techniques
Timeline
Environmental Services Housekeeper
Henry Ford West Bloomfield Hospital
03.2025 - 09.2025
Seasonal Sales Associate
Kohls
11.2024 - 01.2025
Server
Waltonwood Main
06.2024 - 11.2024
Cashier
Burlington
05.2023 - 06.2023
Sales Associate
Five Below
07.2022 - 09.2022
Sales Associate
Tj Maxx
06.2021 - 08.2021
Cashier
Menchies
03.2020 - 09.2020
Diploma - High School Diploma
Avondale High School
No Degree - Nursing
Oakland University
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