Overview
Work History
Education
Skills
Timeline
Generic

Nyanna Whitetto

Miami,FL

Overview

1
1
year of professional experience

Work History

Customer Service Representative

FEWA
Miami, FL
01.2025 - 03.2025
  • Used approved scripts to de-escalate angry customers during telephone interactions.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.

Cashier

McDonald's
Miami, FL
03.2024 - 01.2025
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Processed customer payments quickly and returned exact change and receipts.
  • Resolved customer complaints professionally in accordance with company policy.

Education

High School Diploma -

ITech Miami
Miami, FL
06-2024

Some College (No Degree) - Nursing

Miami Dade College
Miami, FL

Skills

  • Customer service
  • Patient care
  • Basic life support
  • Medical terminology
  • Medication administration
  • Documentation accuracy

Timeline

Customer Service Representative

FEWA
01.2025 - 03.2025

Cashier

McDonald's
03.2024 - 01.2025

High School Diploma -

ITech Miami

Some College (No Degree) - Nursing

Miami Dade College

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Nyanna Whitetto