Summary
Overview
Education
Skills
Certification
Timeline
Work History
Generic
Nyasha Alleyne

Nyasha Alleyne

Howell Township,NJ

Summary

Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
Certificate
10
10
years of professional experience

Education

Bachelor of Science - Business Administration W/con. I/O Psychology

Southern New Hampshire University
Hooksett, NH

Skills

  • Therapeutic Services
  • Performance Strategies
  • Reporting Tools
  • Administration and Management
  • Analytical and Critical Thinking
  • MS Office
  • Data Entry
  • Planning and Coordination
  • Multitasking Abilities
  • Skills Testing
  • Performance Assessment
  • Job Fairs
  • Data Gathering

Certification

  • Certified substitute teacher - [2023]
  • Job Coaching for Career Exploration in Community Settings Training - [May 2023]

Timeline

Job Coach /Paraprofessional

Harbor School
10.2022 - Current

Preschool Teacher

The Learning Experience
04.2021 - 10.2022

CSR

TTEC
03.2021 - 03.2022

Front Desk Manager

Soul Focus
09.2018 - 02.2020

Bachelor of Science - Business Administration W/con. I/O Psychology

Southern New Hampshire University

Work History

Job Coach /Paraprofessional

Harbor School
10.2022 - Current
  • Developed and maintained relationships with community resources to support job coaching.
  • Monitored student progress and adjusted job coaching strategies to meet needs and navigate challenges.
  • Kept detailed records of 15 individual histories, scores, and documents.
  • Conducted mock interviews to help students prepare for interviews with potential employers.
  • Taught multiple subjects to students with intellectual or emotional disabilities.

Preschool Teacher

The Learning Experience
04.2021 - 10.2022
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Assisted and supervised 21 students throughout the day

CSR

TTEC
03.2021 - 03.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences

Front Desk Manager

Soul Focus
09.2018 - 02.2020
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Responded to over 75 telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

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Nyasha Alleyne