Nyasia Brewer
Paraprofessional
Antioch,CA
Summary
Dynamic paraprofessional with proven expertise in special education support at ProCare Therapy. Adept at delivering personalized educational assistance and fostering positive learning outcomes. Skilled in disability awareness and effective communication, enhancing student engagement and safety. Committed to maintaining a supportive environment that promotes student well-being and academic success.
Overview
11
11
years of professional experience
Work History
Paraprofessional
ProCare Therapy
Hercules, California
08.2022 - Current
- Enhanced about 5 to 8 students support by delivering one-on-one and small group assistance in various subjects.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Trained to medically assist students during an active seizures.
- Assist students in feeding activities by hand and G-Tube trained.
- Maintained proper diaper hygiene for students
Representative
Covered California
Stockton, CA
10.2020 - 10.2021
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Handled multiple customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Responded to over 50 customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
Restaurant Manager
KFC
Pinole, California
10.2013 - 07.2020
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Carefully interviewed, selected, trained, and supervised staff.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Boosted customer satisfaction, introducing customer feedback system to address and rectify concerns promptly.
- Oversaw food preparation and monitored safety protocols.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Completed mandatory surveys daily and needed to promote at least 4 a day to reach weekly goal
Server
Buffalo Wild Wings
Concord, California
07.2017 - 03.2020
- Served food and beverages promptly to 5 minimum or more with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Worked during holidays and special events
Education
High School Diploma -
Pinole Valley High
Pinole, United States 08.2025 - 06.2025
Skills
Educational assistance
Disability awareness
Special education support
Instructional support
Timeline
High School Diploma -
Pinole Valley High
08.2025 - 06.2025
Paraprofessional
ProCare Therapy
08.2022 - Current
Representative
Covered California
10.2020 - 10.2021
Server
Buffalo Wild Wings
07.2017 - 03.2020
Restaurant Manager
KFC
10.2013 - 07.2020
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