Assistant Store Manager
Bojangles
400 East Garrison
2022 - 2026
- Assisted in training and onboarding new team members to ensure operational efficiency.
- Managed inventory levels, placing orders to maintain stock availability and minimize shortages.
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Implemented strategies to enhance customer service, resulting in improved satisfaction ratings.
- Developed staff schedules to align workforce availability with peak business hours effectively.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping experience.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.