NYASIA INGRAM
AHRC
New York,NY
3
Languages
1
Certification
7
years of professional experience
Leverage 8+ years of professional customer service and retail experience to deliver effective problem solving and build engaging, helpful relationships.
Work History
Sales Associate /Casheir
2 Years 5 Months- Delivered personalized customer service while recommending footwear, apparel, and accessories based on shopper needs.
- Processed POS transactions accurately, including cash, credit, returns, and exchanges.
- Maintained organized sales floor displays to support brand standards and product visibility.
- Replenished merchandise quickly from stockroom to keep inventory available for customer demand.
- Mentored newer associates on customer engagement, register procedures, and daily store routines.
- Built relationships with customers to encourage repeat business.
Community Support Professional
3 Years 11 Months- Delivered comprehensive support services to individuals with intellectual and developmental disabilities, promoting independence
- Fostered community involvement and social connections through planned activities and events, enhancing social development
- Coordinated with multidisciplinary teams to tailor care and support plans for individual needs
- Monitored and documented progress, ensuring adherence to care plans and making adjustments as necessary
- Demonstrated leadership by supervising team activities, mentoring new staff, and leading initiatives to improve service quality
Direct Support Professional
3 Years 2 Months- Provided direct care and support to individuals with disabilities, promoting independence and personal development
- Assisted with daily living activities including meal preparation, personal hygiene, and medication administration
- Developed and implemented individualized service plans to meet client needs
- Facilitated community integration and engagement through various activities and programs to enhance social skills
Education
High School Diploma
Upper secondary education
Skills
Community involvement strengthened through active participation in outreach efforts.
Team collaboration improved coordination and workflow across groups.
Safety management supported safer practices and compliance awareness.
Communication skills enabled clear exchange with customers and staff.
Multitasking contributed to efficient handling of multiple priorities.
Leadership supported team direction and consistent task completion.
Customer engagement led to positive service interactions and stronger rapport.
Bilingual ability expanded communication access for English and Spanish speakers.
First aid and CPR training supported readiness for emergency response.
Certification
Driver's permit CPR Certification, Basic First Aid certificate, Any valid issuer for CA, First Aid Certification
Languages
Spanish
Bilingual
English
Timeline
Community Support Professional
AHRC
05.2020 - 04.2024Read More
Sales Associate /Casheir
Jimmy Jazz Stores
09.2017 - 02.2020Read More
Direct Support Professional
YAI (Seeing Beyond Disabilities)
02.2017 - 04.2020Read More
Independence High School
High School Diploma
Read More