Summary
Overview
Work History
Education
Skills
Timeline
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Nyasia Lindsey

Chesapeake,VA

Summary

Action-oriented professional with a well-established track record to excel in customer relations and technical troubleshooting. Leveraged analytical thinking to enhance marketing strategies, driving significant sales growth. Adept at team leadership and problem resolution, fostering a collaborative environment that consistently meets and exceeds goals.


Proven to have exceptional interpersonal skills as well as a strong analytical skill set.

Overview

11
11
years of professional experience

Work History

Delivery Associate

Amazon
05.2024 - 06.2025
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Assisted with warehouse operations, including inventory management and order fulfillment tasks as needed.

Specialist

Apple
10.2018 - 06.2023
  • Enhanced customer satisfaction with timely and accurate issue resolution.
  • Analyzed sales data to identify trends and adjust marketing strategies accordingly.
  • Demonstrated products and helped customers make informed purchasing decisions.
  • Stayed up to date on the latest products, software and technologies to effectively communicate their value to customers.
  • Worked closely with team members to create a positive work environment and meet sales goals.
  • Presented complete solutions to create owners of products and ensure a positive experience.
  • Completed inventory receiving, counting, returning and running tasks.
  • Accepted calls to transfer based on customer needs/store support
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Sales/Marketing Director

Chick-fil-A
04.2014 - 10.2018
  • Developed comprehensive sales plans for business growth, resulting in significant market share expansion.
  • Increased sales revenue by implementing innovative marketing strategies and creating strong relationships with mall employees.
  • Analyzed sales and marketing data for improved strategies.
  • Provided efficient and courteous service to guest, ensuring a satisfactory dining experience.
  • Accurately taking customers orders, processing payments and handling transactions at both register and drive-thru.
  • Addressed customer issues both promptly and professionally.

Assistant Teacher

Newtown Elementary School
09.2015 - 06.2016
  • Completed daily reports, meal count sheets, and attendance logs.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Participated in learning circles by creating and fun yet educational way of obtaining information.

Education

Associate of Science - Early Childhood Education

Tidewater Community College
Virginia Beach
05-2019

Skills

  • Customer relations
  • Interpersonal savvy skills
  • Training & development
  • Expert problem solving
  • Analytical thinking
  • Technical troubleshooting
  • Team leadership
  • Succession planning
  • Adaptability and flexibility
  • Operational efficiency
  • Customer relationship management (CRM)
  • Problem resolution

Timeline

Delivery Associate

Amazon
05.2024 - 06.2025

Specialist

Apple
10.2018 - 06.2023

Assistant Teacher

Newtown Elementary School
09.2015 - 06.2016

Sales/Marketing Director

Chick-fil-A
04.2014 - 10.2018

Associate of Science - Early Childhood Education

Tidewater Community College

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