Nycole Stoudt
Chicago,IL
Summary
Dynamic and driven sales professional with over 4 years of experience in event management and hospitality sales. Proven track record of exceeding sales goals, cultivating strong client relationships, and delivering exceptional customer service. Adept at event planning, menu development, and executing seamless events while maximizing revenue opportunities. Seeking to leverage expertise in a challenging Event Sales Manager role.
Overview
5
5
years of professional experience
Work History
Event Sales Manager
Pendry Chicago
02.2023 - Current
- Achieved sales goal of 107% for 2023 and exceeded Q1 and Q2 sales goals for 2024 by over 120%
- Developed and managed proposals, contracts, and banquet event orders while ensuring timely deposits and payments
- Oversaw events from planning through execution, maintaining high standards of service and client satisfaction
- Collaborated cross-departmentally to ensure successful event delivery, maximizing both rental and catering revenue
- Built and maintained strong relationships with clients, resulting in new business and increased repeat bookings
- Conducted site inspections and participated in client meetings to assess and qualify leads effectively.
Sales Manager
Alonti Catering
09.2021 - 02.2023
- Overachieved sales goals, generating $2 million in sales through client visits, tastings, and targeted marketing efforts
- Managed inquiries, quotes, and agreements while ensuring adherence to company guidelines
- Cultivated strong client relationships and resolved issues promptly to ensure customer satisfaction and retention
- Coordinated with kitchen staff to fulfill special requests and execute orders to client specifications.
Restaurant Manager
MAD Social
07.2019 - 03.2020
- Analyzed sales data and reported daily events, identifying trends to improve operational efficiency
- Managed inventory and tracked costs, enhancing profitability through effective inventory management
- Developed and maintained strong customer relationships, contributing to a positive dining experience
- Led a team of 27 employees, fostering a collaborative and high-performance work environment.
Education
Harold Washington College
Chicago, ILBachelor of Arts in Communication -
University of Illinois at Chicago
Chicago, IL08.2021
Skills
- Event Planning & Management
- Sales & Client Retention
- Customer Service Excellence
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- CRM Software Proficiency
- Menu Planning & Food/Beverage Sales
- Time Management & Multitasking
- Communication & Presentation Skills
- Creativity in Event Design
- Profit Analysis & Pricing Strategy
Timeline
Event Sales Manager
Pendry Chicago
02.2023 - Current
Sales Manager
Alonti Catering
09.2021 - 02.2023
Restaurant Manager
MAD Social
07.2019 - 03.2020
Bachelor of Arts in Communication -
University of Illinois at Chicago
Harold Washington College
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