Michelle Andreasen
HB,CA
Summary
Motivated event manager bringing several years of experience delivering small to large-scale events on-time and within stringent budgets. Talented at identifying potential problems, promptly mitigating obstacles and actively resolving conflicts to ensure client satisfaction and positive attendee experience. Background managing occasions from small, private affairs to extremely large corporate conferences.
Overview
8
8
years of professional experience
Work History
Event Sales Manager
Pacific Edge Hotel, The Deck and Driftwood Kitchen
Laguna Beach, CA
06.2023 - Current
- Monitor all contractual agreements pertaining to pre-arrival, arrival, meeting space, food and beverage.Effectively communicate to all venue departments the information necessary to successfully execute the client's needs while maintaining a good client relationship.Coordinate and oversee client functions to ensure customer satisfaction.Develop and implement event presentations
- Established and executed budgets for event sales department Executed rate negotiations, established files, processed bookings.Served as a direct point of contact for clients, vendors, and participants concerning meeting specifications, requirements, preferences, confirmations, cancellations, schedules, and cost summaries.
- Prepared post-event reports summarizing attendee feedback and other key metrics.
- Acted as a liaison between clients and vendors throughout the duration of an event.
- Served as primary contact person responsible for responding to inquiries about events.
Marketing and Event Coordinator
Andrei's Restaurant
Irvine, CA
03.2023 - Current
- Currently assists the marketing director with daily functions
- Supervise servers and events
- Write up contracts using Caterease software for clients
- Assist with food and beverage choices for multiple events
- Sell banquet space
- Take inquiry calls, follow up with inquiries
- Issue donations and gift cards to past and future clients through Open Table
- Maintain reservations for banquet space through Open Table
- Fluent In Microsoft Office, and various office equipment.
- Facilitated meetings between vendors and clients in order to discuss overall project scope and timeline.
- Collaborated with clients to identify their goals and expectations from the event.
- Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
Restaurant Manager
Dandelion Cafe and Catering
Irvine, CA
03.2016 - Current
- Manage all functions of the café, including catering
- Manage and train staff
- Keep a close watch on inventory; such as retail items, grab and go items and paper products
- Work closely with the Chef on menu preparation and or modifications
- Write up BEO's using Caterease Software
- Assist with menu seasonal changes
- Maintain client relationships for further sales
- Keep track of inventory and food supply, usage and sales
- Establish vendor relations
- Invoice customers
- Maintain budget and operational expenses
- Maintain and manage payroll and submit necessary information to payroll accountants
- Work closely with the corporate office on details within the café.
Education
Child Development -
California State University, Fullerton
Certificated -
Institute of Integrative Nutrition
Massage Therapy -
Institute of Holistic Therapy
Skills
- Catering Coordination
- Team leadership and supervision
- Event Marketing
- Menu Planning
- Food service knowledge
- Budgeting and finance
- File Management
- Event Billing
- Supplier Relations
- Records Management
- Vendor coordination
- Project Management
- Guest Relations
- Events planning trends
- Brand Awareness
Timeline
Event Sales Manager
Pacific Edge Hotel, The Deck and Driftwood Kitchen
06.2023 - Current
Marketing and Event Coordinator
Andrei's Restaurant
03.2023 - Current
Restaurant Manager
Dandelion Cafe and Catering
03.2016 - Current
Child Development -
California State University, Fullerton
Certificated -
Institute of Integrative Nutrition
Massage Therapy -
Institute of Holistic Therapy
Similar Profiles
Yessica ArteagaYessica Arteaga
Housekeeper at Pacific Edge HotelHousekeeper at Pacific Edge Hotel
Raymond FuatavaiRaymond Fuatavai
Scaffolder/labourer at Edge DeckScaffolder/labourer at Edge Deck
Joelynn JoeJoelynn Joe
Assistant General Manager at Driftwood Hotel MannagementAssistant General Manager at Driftwood Hotel Mannagement