NYDIA CORDERO
Oxnard,CA
Summary
Proficient in managing front desk operations, patient interactions, and electronic health records. Strong attention to detail and ability to maintain organized filing systems enhance overall office performance. Looking to utilize administrative expertise to support a thriving environment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
RKM Aesthetics and Wellness
Ventura, California
07.2025 - 06.2026
- Greeted patients and visitors, verified patient information, and managed patient flow in the reception area.
- Answered incoming calls, scheduled appointments, and provided general information to callers.
- Provided support with front desk duties such as checking in patients, collecting copayments and deductibles, answering phones.
- Provided assistance to clinicians during exams when needed.
- Assisted with preparing exam rooms for patient visits and maintained cleanliness throughout the office.
- Assisted patients with scheduling appointments and managing inquiries.
- Maintained patient records using electronic health record systems.
- Prepared examination rooms and assisted during procedures.
Front Desk Receptionist
Dr. Hornstein Family Medicine
Ventura, CA
11.2024 - 10.2025
- Greeted patients warmly and professionally upon arrival.
- Scheduled appointments using electronic health record systems, optimizing patient flow.
- Checked insurance information and updated patients' addresses and contact numbers for accurate records.
- Collected copays and processed balances to ensure financial accuracy at front desk.
- Prepped charts for the following day. Filed charts away.
Scheduler Coordinator
New Beginnings for Supported Living
Camarillo, CA
10.2024 - 11.2024
- Maintained monthly hours available for clients that need assistance.
- Updated caretaker hours, availability and schedules.
- Scheduled caretakers accordingly to their availability. Made sure they have worked with certain clients.
Customer Service Representative
Liberty Tax
Oxnard, CA
01.2024 - 04.2024
- Handled customer inquiries, answered questions, and resolved problems in a timely manner.
- Created a new customer profile by entering customer information into a database.
- Kept accurate records of all interactions, including customer names, addresses, phone number, and product sales.
- Scheduled appointments.
Administrative Coordinator
Miramar Eye Specialist Medical Group
Ventura, CA
10.2019 - 04.2023
- Scheduling appointments, verifying insurance coverage and prepping charts before a patient's appointment.
- Organized and maintained filing systems for sensitive documents.
- Answered phones and routed calls to appropriate personnel.
- Responded to referrals in a professional manner.
Receptionist
Allstate Insurance
Oxnard, CA
07.2015 - 10.2019
- Greeted visitors and provided them with assistance.
- Following up with clients about any issues or questions they may have, taking payments, data entry, and scanning documents.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Scheduled appointments for clients, customers, and other visitors.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Receptionist
Commercial Auto Body
Oxnard, CA
10.2006 - 06.2008
- Greeted customers and visitors warmly upon arrival at the auto body shop.
- Front desk duties, ordering car parts and ensuring that they arrive when expected, contacting insurance companies to verify coverage, writing up estimates before vehicle break down, inspecting car parts making sure the right parts were ordered.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for insurance inspections, customer vehicle pick up, requests car rentals for customers.
Medical Assistant
Optometrist
Oxnard, CA
01.2005 - 05.2006
- Greeted patients, verified names for prescription pickups, and notified patients when glasses or contacts were ready.
- Answered phones, scheduled appointments, and managed patient flow while providing professional greetings to visitors.
Education
Medical Assisting Front/back Office -
Medical Career Service
Oxnard01-2005
Diploma -
Oxnard High School
Oxnard12-2004
Skills
- NextGen EHR
- Electronic health records
- Appointment Scheduling
- Patient check-in and check-out
- Recordkeeping
- Data Entry
- Medical terminology
- Filing
- Office procedures
- Telephone Etiquette
- Reminder calls
- Attention to Detail
- Time Management
- Limited Spanish
- Microsoft Word
Languages
Spanish
Limited
Certification
- Medical Assistant
Timeline
Medical Assistant/Receptionist
RKM Aesthetics and Wellness
07.2025 - 06.2026
Front Desk Receptionist
Dr. Hornstein Family Medicine
11.2024 - 10.2025
Scheduler Coordinator
New Beginnings for Supported Living
10.2024 - 11.2024
Customer Service Representative
Liberty Tax
01.2024 - 04.2024
Administrative Coordinator
Miramar Eye Specialist Medical Group
10.2019 - 04.2023
Receptionist
Allstate Insurance
07.2015 - 10.2019
Receptionist
Commercial Auto Body
10.2006 - 06.2008
Medical Assistant
Optometrist
01.2005 - 05.2006
Medical Assisting Front/back Office -
Medical Career Service
Diploma -
Oxnard High School