Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Nydia Hinkle

Rockford,IL

Summary

Current Medical Assistant student seeking to gain experience and knowledge. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Hostess/Server/Bartender

Hooters
12.2021 - Current
  • Seating and serving guests, taking orders, and removing dinnerware with practiced pacing
  • Training new servers and familiarizing new employees with company culture
  • Ensuring cleanliness of dining area throughout the day
  • Attaining Employee of the Month on multiple occasions
  • Fostering repeat business by getting to know customers and their orders.

Front End Manager

Dick’s Sporting Goods
06.2020 - 05.2021
  • Mentored new team members on POS system operation, customer service strategies, and sale goals
  • Reviewed weekly sales circulars and monitored price change
  • Managed customer complaints and rectified issues to customer satisfaction
  • Reviewed employee performance and determined areas of improvement
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.

Cashier/Apparel Associate

Walmart
11.2018 - 12.2019
  • Consulted with customers on the latest styles and trends
  • Kept showroom clean and maintained neat, orderly product displays
  • Solved billing problems and handled customer inquiries
  • Zoned the end caps of the shelves
  • Learned roles of other departments to provide coverage and keep the store operational.

Team member

Beef-a-Roo
11.2017 - 11.2018
  • Counted cash in register at the beginning and end of shift
  • Adept in serving drive-thru and providing walk-in customers with optimal customer service
  • Served as a punctual and positive professional in this busy family owned restaurant
  • Successfully complete 8-hour shifts, standing and moving for extended periods of time
  • Remained knowledgeable and up-to-date about menu offerings and promotions.

Education

Medical Assistant Diploma -

Rockford Career College
Rockford, IL
06.2024

High School Diploma -

Auburn High School
Rockford, IL
05.2019

Skills

  • Phlebotomy
  • Communication
  • Clinical Skills
  • Patient Care
  • Health Regulatory Compliance
  • Medical Billing
  • Medical Coding
  • Performing EKGs

Volunteer Experience

  • KFACT Non-Profit Organization, 08/2015, 05/2019, Habitat for Humanity, Organized fashion shows for the youth, School drive for the youth, Prom for special education, Kiwanis brat days
  • Rockford Rescue Mission, 06/2020, 08/2020, Served food, Prepared rooms, Donated clothes, Provided conversation and stimulation, Provided assistance to staff

Timeline

Hostess/Server/Bartender

Hooters
12.2021 - Current

Front End Manager

Dick’s Sporting Goods
06.2020 - 05.2021

Cashier/Apparel Associate

Walmart
11.2018 - 12.2019

Team member

Beef-a-Roo
11.2017 - 11.2018

Medical Assistant Diploma -

Rockford Career College

High School Diploma -

Auburn High School

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Nydia Hinkle