NYEMA MAHMOOD
The Colony
Summary
Dynamic professional with experience at Starbucks Coffee Company, excelling in customer service and team leadership. Proven ability to enhance operational efficiency and maintain high standards of quality. Skilled in POS systems and communication, fostering a positive environment that drives team success and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Barista/ Barista Trainer
Starbucks Coffee Company
Frisco
10.2020 - Current
- Provide quality beverages, whole beans, and food products consistently for all guests by adhering to recipe and presentation standards.
- Follow health, safety, and sanitation guidelines for all products.
- Communicate product outages, equipment issues, or quality of service problems to the manager on duty immediately.
- Manage, report, and distribute cash tips weekly.
- Experience with cash handling, POS, store budget, and supply management.
Marching Band Technician
Frisco ISD
Frisco
07.2023 - 11.2025
- Support and assist full-time staff by providing supplemental instruction on drill formations, performance safety, and marching and dance techniques
- Foster a positive and inclusive learning environment by encouraging student teamwork, discipline, and dedication
- Band has since earned two silver and one bronze medal at the UIL 4A Texas State Marching Competition
Certified Nursing Assistant
Medical City Mckinney
McKinney
10.2021 - 10.2022
- Maintained sanitation in 20-35 patient rooms daily to ensure a safe, hygienic environment.
- Monitored vital signs for 15-20 patients per shift, supporting timely medical interventions.
- Supported nursing staff in administering basic treatments to 15-20 patients daily, improving care efficiency.
- Assisted15-20patients daily with personal hygiene and grooming to improve comfort and dignity.
Education
Bachelor of Science - Political Science
Arizona State University
Tempe, AZ12-2026
Bachelor's of Science - Psychology
The University of Texas At Dallas
Richardson, Texas05-2024
Skills
- Microsoft Office
- Excel
- POS Systems
- Team Leadership
- Attention to Detail
- Communication
- Customer Service
- Individual Accountability
Training
- Starbucks Coffee Company: Barista Trainer
- Starbucks Global Academy (ASU): Coffee Master
Passions
- Volunteering with the Red Cross
- Education (Self and Teaching Others)
- Writing (Creative and Professional)
Timeline
Marching Band Technician
Frisco ISD
07.2023 - 11.2025
Certified Nursing Assistant
Medical City Mckinney
10.2021 - 10.2022
Barista/ Barista Trainer
Starbucks Coffee Company
10.2020 - Current
Bachelor of Science - Political Science
Arizona State University
Bachelor's of Science - Psychology
The University of Texas At Dallas