Nyesha Perez Rivera
Groveland,FL
Summary
Recent Business Administration graduate with strong organizational and communication skills, seeking an entry-level HR position. Eager to contribute to HR operations, assist with employee onboarding, and provide administrative support.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Corrections Assistant Shift Supervisor
Board of County Commissioners
09.2025 - Current
- Coordinate shift operations as needed
- Ensures the timely and accurate completion and processing of documents.
- Directs and oversees duties performed by staff. Delegates work assignments and ensures tasks are completed.
- Reviews and approves releases and conducts quality assurance reviews to ensure accuracy.
- Assists personnel with interpretation of court orders regarding sentencing, bonds, releases and other instructions from the court.
- Completes and submits payroll information for processing as directed.
- Assists with the review and development of policies and procedures and trains staff.
- Assists internal and external entities to resolve issues and ensure accurate processing of inmates.
- Conducts shift briefings and completes daily shift reports
Business Assistant
Heartland Dental
02.2024 - 09.2025
- Greet and welcome patients as they enter the office to create a great first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
Correctional Officer
Board of County Commissioners
Orlando, FL
07.2012 - 03.2024
- Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
- Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
- Respond to emergencies, such as escapes.
- Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
- Use computers for various applications, such as database management or word processing. Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Education
High School -
Edgewater High School
Orlando, FL05-2004
Associate of Arts - General Studies
Valencia College
Orlando, FL12-2025
Associate of Science - Human Resources management
Valencia College
Orlando, FL12-2025
Bachelor of Applied Science - Business and Organizational Leadership
Valencia College
Orlando, FL12-2026
Skills
- Microsoft office and basic computer knowledge
- Customer Service Skills
- Schedule management
- Employee training
- Critical thinking
- Organizational skills
Certification
- FDLE certification
- First Aid CPR AED
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Corrections Assistant Shift Supervisor
Board of County Commissioners
09.2025 - Current
Business Assistant
Heartland Dental
02.2024 - 09.2025
Correctional Officer
Board of County Commissioners
07.2012 - 03.2024
High School -
Edgewater High School
Associate of Arts - General Studies
Valencia College
Associate of Science - Human Resources management
Valencia College
Bachelor of Applied Science - Business and Organizational Leadership
Valencia College