Nygel Black
Mount Sinai
Bronx
10
years of professional experience
Seeking an entry-level position in a professional setting that would display my customer service skills.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Work History
Lab Assistant
1 Year 2 Months- Prepared laboratory samples to ensure accuracy and reliability of test results.
- Implemented new protocols for sample processing, increasing efficiency and consistency across lab workflows.
- Managed specimen sample handling, receiving, storage and inventory.
- Logged samples correctly into computerized tracking system.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Prepared specimens for testing and analysis.
- Demonstrated flexibility in adapting to changing priorities or new assignments as needed within the lab environment.
- Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
Patient Transporter
1 Year 5 Months- Ensured safe and timely patient transport throughout hospital facilities.
- Collaborated with nursing staff to coordinate patient transfers efficiently.
- Maintained cleanliness and organization of transport equipment and vehicles.
- Streamlined communication processes between departments for improved service delivery.
- Warmly greeted patients and visitors and made each feel welcome.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
Barista Trainer
5 Years 10 Months- Mentored new hires on beverage preparation techniques and customer service standards.
- Conducted regular evaluations of trainees, providing constructive feedback to ensure skill proficiency.
- Streamlined training processes to improve onboarding efficiency and reduce learning curve for new employees.
- Trained new team members on espresso preparation and customer service standards.
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Prep Cook
1 Year 11 Months- In charge of preparing simple dishes such as salads, entrees and sandwiches, helped maintain a clean and orderly kitchen by washing dishes, sanitizing surfaces and taking out trash.
- Assisted ensuring all food and other items are stored properly to comply with nutrition and sanitation guidelines.
- Monitored inventory levels and reported shortages to management for timely replenishment.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Prepared ingredients for daily menu items, ensuring freshness and quality standards.
Education
High School
- Student
- Graduated
Skills
Outstanding communication skills
Excellent interpersonal skills
Adaptable and flexible
Great time-management abilities
Computer knowledge
Highly motivated
Problem-solving skills
Strong work ethics
Positive attitude
Trustworthy
Timeline
Lab Assistant
Mount Sinai
04.2025 - CurrentRead More
Patient Transporter
Mount Sinai Beth Isearl
11.2023 - 04.2025Read More
Barista Trainer
Starbucks
12.2018 - 10.2024Read More
Prep Cook
Just Salad
05.2016 - 04.2018Read More
Jacqueline Kennedy Onassis High School
High School
Read More
COMMUNITY INVOLVEMENT
- New York Blood Drive, Volunteer, 2016, Donate Blood, Help set up room, Directed and help organize donators
- The Jewish Home (Geriatric Career Development Program), Volunteer, 2013-10, 2014-06, Assisted nurses with patients, Performed administrative tasks, Provided companionship and conversation to the elderly
TRAINING
- Young Adult Opportunity Initiative
- Bronx, NY
- Apprentice
- Interview preparation
- First Aid and CPR courses
- Lifeskills workshops
- 2/16 - 4/16