Nygil Moore
Greer,SC
Summary
Skilled Armed Security Officer with knowledge of prevention strategies, investigative techniques and detainment procedures. Bringing superior work ethic and skills in observation. Looking to offer Number years of experience to Company to obtain permanent position. I love God. I love people.
Overview
9
9
years of professional experience
Work History
Sales/Leasing Consultant
AutoNation
Houston, TX
01.2016 - 11.2019
- Results-oriented Auto Consultant with experience in new and pre-owned vehicle sales
- Skilled in strategically negotiating deals and transforming e-commerce prospects into in-store sales to achieve sales goals
- Proven leadership skills that help team members achieve individual sales, enhance customer service, and drive business objectives.
- Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.
CSR
OneTouch Direct
Houston, TX
05.2016 - 10.2017
- Brought onto the OneTouch Direct family through a Staffing Agency to begin a new chapter of business opportunity with Frontier Communications
- Excelled at learning the information that Frontier Communications requires of all Customer Service Representatives
- Responsibilities included handling high-volume inbound calls, managing residential and commercial accounts for consumers, and handling a multitude of private information ranging from SSN, to private bank information, and Power-Of-Attorney forms.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered constant flow of customer calls with minimal wait times.
Collections Specialist
United Recovery Systems
11.2014 - 05.2016
- Trusted with handling very private and personal data; working towards resolving financial issues for all appointed consumers
- Established healthy relationships with consumers, while helping them achieve financial stability and getting them out of Collections
- In this setting, it was an Outbound and Inbound calls environment.
Armed Security Officer
Allied Universal Security Services
Houston, TX
03.2020 - 10.2023
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
Armed Security Officer
Smith & Reeves Executive Services
Spartanburg, SC
12.2023 - Current
- Maintained detailed account of suspicious activities can greatly assist first responders in efficiently managing the situation, ensuring a swift return to a safe environment.
- Maintained high-traffic areas is crucial for fostering a sense of safety among employees and visitors.
- Maintained a vital role in assisting guests, offering information, and providing directions
Education
MBLEX - Massage Therapy
Avalon School of Massage
Houston, TX2020
Media Communications -
Houston Community College
12.2014
Diploma -
Hightower High School
Missouri City, TX06.2012
Skills
- Strategic Negotiations
- Motivational Leader
- Excellent Communicator
- Accounts-Receivable Experienced
- Customer Service Oriented
- Disciplined with Determination
- Public Safety
- Report Writing
- Computer Skills
- Incident documentation
- Crowd Control
- Facility protection
- CCTV Monitoring
- Conflict de-escalation
- Non-Lethal Weapons
- Punctuality
- Reliable and Responsible
- CPR Certified
- Professional Demeanor
Awards
- Sales Manager, During my time at AutoNation, I was selected to be a Sales Manager and Class Trainer.
- 2015 Quarterly Budget Hitter!, While at URS, I hit my budget four months in a row. I received a banner and $1000 reward.
- 2014 Young Adult of the Year, C.A.Y.A Outreach Church, Houston Texas. I was named "Young Adult of the Year" for active church and community service.
- 2013 Male Youth of the Year, Missouri City Baptist Church - Missouri City, Texas. I was awarded this title for Outstanding Action & Favor within the Youth Dept.
References
- Cherie Shelton, Supervisor, United Recovery Systems, (281) 902-8899
- Amber Hayes, Site Coordinator, FBISD, (832) 858-8534
- Rev. Robin Caldwell, Pastor, C.A.Y.A Outreach Church, (832) 419-4735
- Dr. Dennis W. Young, Pastor, Missouri City Baptist Church, (281) 835-6310
- Cord Harris, Personal Reference, (832) 563-0910
Timeline
Armed Security Officer
Smith & Reeves Executive Services
12.2023 - Current
Armed Security Officer
Allied Universal Security Services
03.2020 - 10.2023
CSR
OneTouch Direct
05.2016 - 10.2017
Sales/Leasing Consultant
AutoNation
01.2016 - 11.2019
Collections Specialist
United Recovery Systems
11.2014 - 05.2016
MBLEX - Massage Therapy
Avalon School of Massage
Media Communications -
Houston Community College
Diploma -
Hightower High School