Nyiel Jok
Summary
Hello. My name is Nyiel Jok and I’m currently in college studying to possibly go into the medical field one day. I have experience in customer service from working in Walmart’s OGP department, and experience in multitasking from doing Inbound Stow at Amazon.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Inbound Stower
Amazon
Liverpool
01.2026 - Current
- Received and organized inbound inventory using handheld scanners.
- Sorted packages based on size and type for efficient storage.
- Stored items in designated locations within the warehouse.
- Adhered to safety protocols while operating material handling equipment.
- Ensured that all items were properly labeled and stored in their designated locations.
- Maintained accurate records of stowed items for inventory tracking purposes.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Online Personal Shopper
Walmart
Liverpool
09.2024 - 12.2025
- Assisted customers in selecting products based on preferences and needs.
- Navigated Walmart's online shopping platform to fulfill customer orders efficiently.
- Communicated with customers to resolve issues and answer product inquiries.
- Processed returns and exchanges while adhering to Walmart's policies and procedures.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
Education
Associate of Science - Health Sciences
Onondaga Community College
Syracuse, NY 08.2025 - 06.2026
Liverpool High School
Liverpool, NYSkills
- Customer service
- Team collaboration
- Safety protocols
- Communication skills
- Reading comprehension
- Hospitality and accommodation
- Multitasking
Affiliations
- Drawing
- Writing
Timeline
Inbound Stower
Amazon
01.2026 - Current
Associate of Science - Health Sciences
Onondaga Community College
08.2025 - 06.2026
Online Personal Shopper
Walmart
09.2024 - 12.2025
Liverpool High School