Nyilah Palmer
Valley Village,CA
Summary
Transfer student pursuing a Bachelor of Science in Music Industry Studies at California State Polytechnic University, set to graduate in 2025. Demonstrates strong skills in music production and entrepreneurship, with a focus on creating impactful opportunities within the industry. Committed to funding both personal music career aspirations and supporting fellow artists in their creative journeys. Seeking meaningful opportunities that align with educational and professional goals in the music sector.
Overview
3
3
years of professional experience
Work History
Guest Services Associate
Aqua-Tots
Rancho Cucamonga, CA
11.2022 - 07.2024
- Ensured a smooth and welcoming check-in experience.
- Aided families in organizing and setting up class routines.
- Maximized guest service by describing and promoting in-school events and promotions
- Clarified swim program specifics and answered questions about various services and facilty amenities.
- Informed and sold swim plans by engaging customers in friendly, informative conversations.
- Provided facility tours highlighting features of the swim school.
Youth Development Professional Lead
Boys and Girls Club
North Hollywood, CA
06.2022 - 08.2022
- Maintained a secure and healthy environment for children under supervision.
- Ensured timely distribution of food during meal times.
- Facilitated learning activities that encouraged children's exploration of their world and self-discovery.
- Regularly updated parents to guarantee optimal care for their child.
- Integrated educational techniques with artistic expression to foster learning.
Assistant Manager to Operations
Crunch
Burbank, CA
07.2021 - 06.2022
- Managed team to enhance productivity, fostering strong professional connections.
- Supported upper management in developing employee schedules on a weekly basis.
- Managed and addressed service termination inquiries via electronic communication channels.
- Monitor and maintain store inventory and produce weekly inventory reports for upper management
- Handled customer complaints in line with corporate guidelines.
- Maintain high standards of product quality and shelf stock.
Education
Bachelor of Science - Music Industry Studies
California State Polytechnic University
Pomona, CA05.2025
Some College (No Degree) - Commercial Music
Los Angeles Valley College
Van Nuys, CASkills
- Leadership
- Effective Communication
- Problem Solving
- Positive Attitude
- Adaptability
- Friendly
- Positive working relationships
- Training and mentoring
- Guest engagement and assistance
- Reliable
- Fast Learner
- People-Oriented
Hobbies and Interests
- Singing
- Volunteer Work
- Cooking
- Music Composition
- Traveling
- Meditation
Timeline
Guest Services Associate
Aqua-Tots
11.2022 - 07.2024
Youth Development Professional Lead
Boys and Girls Club
06.2022 - 08.2022
Assistant Manager to Operations
Crunch
07.2021 - 06.2022
Bachelor of Science - Music Industry Studies
California State Polytechnic University
Some College (No Degree) - Commercial Music
Los Angeles Valley College
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