Hi, I’m
NyJah Wallace
Washington DC
Overview
5
years of professional experience
1
Certificate
Work History
Anew Counseling ServicesMitchellville , MD
Family Support Coordinator (Intern)
02.2021 - 05.2024
Job overview
- Provided one-on-one intervention sessions with a 7-15 caseload to assist client's in developing life management skills, coping mechanisms for daily living, and addressing challenges related to depression, anxiety, and physical or substance abuse through conflict resolution and situational adjustment.
- Ensured compliance with organization and DBH guidelines were met every week, as well as federal and state documentation requirements, to uphold accurate record-keeping essentials for effective client management.
- Supported clients with career training, resource applications and counseling programs to facilitate life enrichment.
- Supplemented physician care for chronic illnesses and supported disease management by reinforcing treatment plan instructions and suggesting healthy lifestyle changes through holistic and alternative methods.
ADC Management SolutionsWashington, DC
Intern
11.2023 - 02.2024
Job overview
- Committed two days of the week to practice Job preparation skills to gain the proficiency to verbalize appropriately.
- Effectively met deadlines in team collaborative assignments to enhance overall productivity and successful project outcomes.
- Gained hard skills through weekly linkedIn Learning certifications that promoted knowledge of DEI, Excel, Microsoft, along with gainful characteristics that influenced leadership core values.
Dedicated Care Health Services Washington, DC
Community Engagement Officer (Full-Time)
02.2022 - 01.2023
Job overview
- Utilized DBH software to Oversee entire company's enrolment debarment to provided clients with eligible resources.
- Improved office operations by maintaining records, tracking data and promoting clear internal communications.
- Analyzed client data to identify satisfaction and retention gaps. Co-coordinated outreach events promoting program diversity, leading to improved client experience and loyalty.
- Conducted research and identified potential partners for possible initiatives; while developing relationships with local businesses, government agencies, non-profits, and other organizations to increase visibility.
Preventive MeasuresWashington, DC
Community Support Worker (Temporary)
01.2019 - 07.2019
Job overview
- Engaged in regular team gatherings to stay updated on available resources to provide to consumers; along with discussing the consumer’s objectives and monthly updates to the assigned Clinical Manager or Therapist
- Assist clients with building individualized self-development goals by exposing clients to various skill-building activities including adaptation, socialization, employment readiness, behavior and emotional management, substance abuse management, and holistic wellness
- Conducted remote and in-person sessions to respect CDC-19 protocol
- Conducted essential assessments and referred clients to financial, medical, social and community assistance and services.
Education
University of The District of Columbia, Washington, DC
Bachelor of Arts from Business Administration And Management
12-2026
Skills
- Excellent Meditation and Conflict Resolution
- Microsoft Word, Excel, and Google Docs
- (Applied Behavior Analysis) ABA Skills
- Interpersonal Skills
- Creative Directory
- Teamwork and Collaboration
Certification
- Certified Life Coach- 2022
- CPR
- Certified Insurance Specialist, Dedicated Care Health Servies - 2022
Timeline
Intern
ADC Management Solutions
11.2023 - 02.2024
Community Engagement Officer (Full-Time)
Dedicated Care Health Services
02.2022 - 01.2023
Family Support Coordinator (Intern)
Anew Counseling Services
02.2021 - 05.2024
Community Support Worker (Temporary)
Preventive Measures
01.2019 - 07.2019
University of The District of Columbia
Bachelor of Arts from Business Administration And Management
- Certified Life Coach- 2022
- CPR
- Certified Insurance Specialist, Dedicated Care Health Servies - 2022
Summary
Pursuing a bachelor's in Business administration with a minor in Psychology, I seek to enlighten work environments by providing evidence-based techniques that contribute to understanding their audience's motivations while applying improved business principles and strategic thinking. The ability to adapt interchangeably, obtain interpersonal relationships, and contribute integrative systems to organizations allows me to confront challenges with an insightful perspective. Utilizing emotional intelligence and business knowledge accompanied my success in leadership roles that effectively supported the team's collaboration.
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