Summary
Overview
Work History
Education
Skills
Timeline
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Ny'Jalae Gowdy

Miami

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Store Manager

Forever 21
Miami
10.2024 - 02.2025
  • Built relationship with customers and exceeded sales targets in 3 out of 4 quarters
  • Converted 1,200 customers to sign up for the loyalty program exceeding targets of 800 sign ups
  • Maintain an active knowledge of the product catalog in the store layout to answer any customer questions
  • Recruited, interviewed and hired qualified candidates for open positions.
  • Oversaw all aspects of merchandising within the store including product placement and display design.

Front Desk Receptionist

Hialeah Woman's Center
Hialeah
01.2023 - 09.2024
  • Schedule patient appointments and maintain waitlist to fill schedule
  • Verify insurance and submit pre-authorizations
  • Answer patient inquiries on treatment plans and payment options
  • Collect co-pays and any outstanding balances

Retail Associate

The Bunny House
Miami
03.2022 - 05.2022
  • Organized and stocked shelves with merchandise.
  • Greeted customers and provided exceptional customer service.
  • Maintained photography equipment including cameras, lenses, lights, tripods.
  • Took pictures of individuals, families, and small groups in studio or on location.
  • Maintained cleanliness of work area throughout shift to promote an inviting environment for customers and staff alike.

Education

Bachelors - Biology

Miami Dade College
Miami, FL
09.2014 - 05.2018

Skills

  • Microsoft office suite
  • Word
  • Excel
  • Training and development
  • Leadership
  • POS
  • Customer service
  • Multitasking
  • Book keeping
  • Time management
  • Attention to detail
  • Organizational skills
  • Administrative task

Timeline

Store Manager

Forever 21
10.2024 - 02.2025

Front Desk Receptionist

Hialeah Woman's Center
01.2023 - 09.2024

Retail Associate

The Bunny House
03.2022 - 05.2022

Bachelors - Biology

Miami Dade College
09.2014 - 05.2018

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Ny'Jalae Gowdy