Nyka Meas
Santa Barbara
Summary
Dynamic and results-driven professional with extensive experience in office management, operations administration, and customer service. I am eager to leverage my skills in HR administration and medical billing to contribute to a thriving team. My passion for delivering exceptional service and fostering a positive work environment aligns perfectly with your organization's values. I am excited about the opportunity to bring my expertise and dedication to your esteemed team, ensuring operational excellence, and client satisfaction.
Overview
8
8
years of professional experience
Work History
Senior Office Manager
Golden Nugget Spa & Salon
Lake Charles
01.2024 - 11.2025
- Performed audits on legal documents verifying compliance with company standards.
- Created strategic proposals addressing issues related to efficiency and profitability.
- Documented performance metrics, attendance, and disciplinary actions for employees accurately.
- Hired and trained staff while monitoring goals and conducting evaluations.
- Administered operational software systems for improved efficiency.
Operations Administrator (Temp)
Industrial Thermal Service
Westlake
11.2022 - 12.2023
- Organized and maintained records of daily transactions and operational data.
- Utilized Excel, Word, and Access for data entry, analysis, and reporting.
- Oversaw filing systems for expense reports and supporting documentation.
- Collaborated with the Finance, Human Resources, and IT departments to enhance operations.
- Developed and maintained schedules across multiple departments and locations.
- Proficient with recruitment software.
HR Administrator - Contract
The Shaw Group
Lake Charles
11.2021 - 10.2022
- Managed human resource documentation process, covering new hire letters and employee contracts.
- Cultivated relationships with stakeholders to strengthen support services.
- Led onboarding initiatives that prioritized training and skill enhancement.
- Facilitated orientations for new hires to promote effective transitions.
- Deployed software systems to boost operational efficiency.
Medical Billing Receptionist
Brookdale Assisted Living
Lake Charles
06.2020 - 11.2021
- Provided administrative support through document organization, appointment scheduling, and travel coordination.
- Managed visitor interactions by greeting, directing, and verifying identification for security purposes.
- Scheduled and confirmed meetings for management teams to enhance time management and productivity.
- Processed medical claims utilizing billing software and electronic health records systems.
- Performed data entry tasks into various computer systems accurately and promptly.
Customer Service Associate
Walgreen's Pharmacy
Lake Charles
01.2018 - 05.2020
- Drove peripheral sales through effective restocking of pharmacy shelves with updated merchandise.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Upheld appealing store presentation by arranging service desk displays and merchandise racks.
- Resolved customer inquiries regarding products or services to strengthen retention and increase revenue.
- Engaged with numerous customers each day, ensuring exceptional satisfaction outcomes.
Education
High School Diploma -
Jennings High School
JenningsSkills
- Team Leadership
- Talent acquisition and onboarding
- Documentation expertise
- Deadline management
- Effective communication
- Confidential material management
- Microsoft Office Suite
- Google Workspace
- HRIS and ATS systems
- Paylocity
- Database management
- Data Entry
- Scheduling
- Filing Systems
- Time Management
Timeline
Senior Office Manager
Golden Nugget Spa & Salon
01.2024 - 11.2025
Operations Administrator (Temp)
Industrial Thermal Service
11.2022 - 12.2023
HR Administrator - Contract
The Shaw Group
11.2021 - 10.2022
Medical Billing Receptionist
Brookdale Assisted Living
06.2020 - 11.2021
Customer Service Associate
Walgreen's Pharmacy
01.2018 - 05.2020
High School Diploma -
Jennings High School