Nykea Heimer
St. Paul,MN
Summary
Proven Operation Coordinator with a track record of enhancing operational efficiency and customer satisfaction at Conglobal. Expert in logistics coordination and conflict mediation, achieving project objectives within budget and on schedule. Excelled in staff supervision and safety oversight, significantly improving communication and compliance.
Overview
7
7
years of professional experience
Work History
Operation Coordinator
Conglobal
06.2020 - Current
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
- Maintained compliance with industry regulations and company policies through diligent oversight of shipping procedures.
- Utilized logistics software to manage, monitor and track shipments from origin to destination.
- Enhanced customer satisfaction with timely and accurate information on shipment status updates.
Terminal Operator
ITS Conglobal
12.2017 - 06.2020
- Enhanced terminal efficiency by implementing effective communication strategies with staff and clients.
- Followed standard operating procedures, complying with related regulations.
- Maintained a safe work environment by enforcing strict adherence to safety regulations and guidelines.
- Assisted in training new operators on terminal equipment, procedures, and safety protocols for seamless integration into the team.
- Optimized storage capacity utilization by efficiently organizing cargo in the terminal yard.
Education
High School Diploma -
Heart of The Earth
Minneapolis, MN04.2006
Skills
- Logistics Coordination
- Conflict Mediation
- Risk Management
- Operations Management
- Scheduling Coordination
- Customer Relationship Management
- Staff Supervision
- Team Training
- Safety oversight
Timeline
Operation Coordinator
Conglobal
06.2020 - Current
Terminal Operator
ITS Conglobal
12.2017 - 06.2020
High School Diploma -
Heart of The Earth
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