Nykkia Hoffner
Edgewood,United States
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
7
7
years of professional experience
Work History
Caregiver
Paul Lilley
Aberdeen, MD
09.2025 - 11.2025
- Provided compassionate care and support to client, enhancing their quality of life.
- Developed personalized care plans tailored to individual needs and preferences.
- Monitored client health and well-being, reporting changes to healthcare professionals promptly.
Warehouse Worker
Wonolo
Aberdeen, MD
07.2025 - 10.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Delivery Driver
JJ Courier Service
Edgewood, MD
12.2024 - 04.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed timely deliveries, ensuring customer satisfaction through efficient route planning.
- Operated delivery vehicle in accordance with safety regulations and company policies.
Delivery Driver
Lyft
Baltimore, MD
11.2018 - 01.2025
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
Sales Associate
711 Gas Station
Baltimore, MD
06.2018 - 11.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Perry Hall High
Perry Hall, MD06-2010
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Punctual and reliable
Timeline
Caregiver
Paul Lilley
09.2025 - 11.2025
Warehouse Worker
Wonolo
07.2025 - 10.2025
Delivery Driver
JJ Courier Service
12.2024 - 04.2025
Delivery Driver
Lyft
11.2018 - 01.2025
Sales Associate
711 Gas Station
06.2018 - 11.2018
High School Diploma -
Perry Hall High