Nykolas Duran
granite falls
Summary
Dynamic and results-driven with experience as a Personal Shopper at Walmart, excelling in accurate order processing and customer satisfaction. Recognized for effective communication and product awareness, consistently meeting quality goals while ensuring timely service. Proven ability to handle diverse customer needs and maintain high standards in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Walmart
10.2023 - 04.2025
- Worked productively with customers to meet order requirements and service expectations.
- Tracked substitutions and informed customers of changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Busser
La Unica
08.2020 - 06.2022
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Skills
- Accurate money handling
- Advertising and marketing
- Sales proficiency
- Heavy lifting
- Online order processing
- Verifying order accuracy
- Product awareness
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Personal Shopper
Walmart
10.2023 - 04.2025
Busser
La Unica
08.2020 - 06.2022
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