Nykolus Charter
SSA Group
Buffalo,NY
8
years of professional experience
Professional in culinary management, skilled in overseeing kitchen operations and maintaining high standards of cleanliness and food safety. Proven ability to lead teams towards achieving operational excellence and enhancing customer satisfaction. Known for strong team collaboration and adapting to changing needs, with proficiency in inventory management and quality control.
Work History
Kitchen Supervisor
6 Months- Supervised kitchen operations, ensuring efficient workflow and adherence to health regulations.
- Trained and mentored staff on food preparation techniques and safety standards.
- Developed and implemented inventory management processes to reduce waste.
- Coordinated daily meal service schedules, optimizing staff assignments for peak hours.
- Monitored food quality and presentation, maintaining high standards of customer satisfaction.
- Collaborated with management to create menu items that align with seasonal trends.
- Conducted regular performance evaluations, providing constructive feedback to team members.
Grill Cook/ Nutritional Service Worker
1 Year 2 Months- Prepared food according to patients' dietary restrictions
- Prepped food for the ratio section of the hospital
- Ensured food safety and sanitation standards were met
- Collaborated with team members to coordinate meal preparation
- Maintained inventory of food supplies
- Assisted in menu planning for the upcoming week
House Leader
3 Years 3 Months- Provided personalized care and assistance to individuals with disabilities in daily activities such as showering, dressing, and eating
- Transported individuals to their specific appointments and ensured they arrived on time
- Managed the schedules of 20 individuals, coordinating activities and appointments efficiently
- Supervised and supported individuals in their daily routines and activities
- Communicated effectively with individuals, families, and staff to ensure proper care and support
- Ensured a safe and nurturing environment for individuals with disabilities
Kitchen Supervisor/Lead Cook
2 Years 11 Months- Oversaw kitchen operations to ensure food quality and customer satisfaction
- Developed and implemented training programs for kitchen staff
- Created and maintained staff schedules
- Managed inventory and ordering of kitchen supplies
- Ensured compliance with health and safety regulations
- Collaborated with management to develop menu items and specials
Education
General Studies
Skills
Assisted customers with inquiries and problem resolution in a timely manner.
Organized and prioritized tasks to meet deadlines effectively.
Gained hands-on experience in a restaurant setting
providing quality food service.
Utilized computer skills to manage point-of-sale systems and customer orders.
Demonstrated strong communication abilities in interactions with guests.
Proficient in Microsoft Excel for data entry and analysis tasks.
Skilled in Microsoft Word for documentation and report preparation.
Provided guest services to ensure satisfaction and resolve issues promptly.
Reviewed documentation for accuracy and compliance with policies.
Facilitated staff training to enhance service skills and operational knowledge.
Supported operations management by coordinating daily activities and workflows.
Monitored inventory levels to maintain stock and minimize waste.
Applied food safety regulations to maintain a hygienic environment.
Timeline
Kitchen Supervisor
SSA Group
03.2026 - CurrentRead More
Grill Cook/ Nutritional Service Worker
Buffalo General Hospital
01.2025 - 03.2026Read More
House Leader
People Inc. (NY)
09.2021 - 12.2024Read More
Kitchen Supervisor/Lead Cook
Olive Garden
09.2018 - 08.2021Read More
Light House Christian Academy
General Studies
Read More