Summary
Overview
Work History
Education
Skills
Timeline
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Nyla Buchanan

Chicago

Summary

Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience

Work History

Online Grocery Associate

Walmart
01.2024 - 05.2024
  • Assisted customers with online grocery orders, answering questions and providing helpful information.
  • Researched products and pricing to ensure accuracy of orders.
  • Implemented procedures for processing returns or refunds due to incorrect items ordered by customers.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Assisted teammates with daily tasks during peak periods.

Sortation

Amazon Fulfillment Center
05.2023 - 07.2023
  • Operated machines to sort, move and box items for customers.
  • Sorted and placed materials or items on racks, shelves, or bins for transport to recipient or destination.
  • Utilized portable scanner to mark items delivered to residences and businesses, keeping records current and accurate.

Cashier

Bath and Body Works
04.2023 - 07.2023
  • Provide high volume customer service
  • Processed refunds for worn, damaged and broken merchandise.
  • Greeted customers promptly and responded to questions.
  • Provide restock inventory support.
  • Demonstrated product features to align with customer needs.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Cashier

Champs Sports
06.2022 - 08.2022
  • Demonstrated product features to align with customer needs.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Processed refunds for worn, damaged and broken merchandise.
  • Greeted customers promptly and responded to questions.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Order Picker

Palos Sports
04.2021 - 08.2022
  • Stamped price tags on merchandise, referring to official price lists.
  • Completed paperwork related to order picking tasks accurately and promptly.
  • Selected products and items from shelves and pallets for customer orders.
  • Organized warehouse shelves according to item size, type, style, color or product code.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.

Camp Counselor

Saint Bede The Venerable Church
05.2016 - 08.2018
  • Helped campers build confidence and self-esteem through consistent guidance and mentoring.
  • Established and built relationships with campers to ease fears in new environment.
  • Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
  • Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.

Education

High School Diploma -

St. Laurence High School
05-2022

Some College (No Degree) - Criminal Justice

Eastern Illinois University

Some College (No Degree) - Elementary Education

Grand Canyon University

Elementary Education

Illinois State University
Normal, IL
05-2027

Skills

  • Microsoft PowerPoint
  • Microsoft Word
  • Google Doc
  • Google Slides
  • Google Forms
  • Google Sheets
  • Retail Sales
  • Problem-Solving Skills
  • Critical Thinking
  • Customer Service
  • Cash Handling
  • Written and Verbal Communication
  • Order Packaging
  • Inventory Management
  • Cleaning and Sanitizing

Timeline

Online Grocery Associate

Walmart
01.2024 - 05.2024

Sortation

Amazon Fulfillment Center
05.2023 - 07.2023

Cashier

Bath and Body Works
04.2023 - 07.2023

Cashier

Champs Sports
06.2022 - 08.2022

Order Picker

Palos Sports
04.2021 - 08.2022

Camp Counselor

Saint Bede The Venerable Church
05.2016 - 08.2018

Some College (No Degree) - Elementary Education

Grand Canyon University

High School Diploma -

St. Laurence High School

Some College (No Degree) - Criminal Justice

Eastern Illinois University

Elementary Education

Illinois State University

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