Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nylah Matthews

Union,NJ

Summary

Dynamic manager with a proven track record at Chuck E. Cheese, excelling in customer service and leadership. Committed to maintaining high standards of cleanliness and safety while fostering a positive team environment. Motivated and dependable Biology Pre-Med student currently pursuing a future career in nursing, with strong leadership and team training experience in a fast-paced environment. Promoted into management due to demonstrated responsibility, communication, and organizational skills. Experienced in mentoring team members, coordinating operations, maintaining organized environments, and delivering high-quality service. Quick to learn, adaptable, and passionate about helping others while gaining experience in healthcare and patient-centered environments.

Overview

3
3
years of professional experience

Work History

Manager

Chuck E Cheese
Union
01.2023 - Current

Party Host Manager / Shift Lead – Chuck E. Cheese – Present

  • Promoted to management position in 2024 based on leadership, reliability, and strong performance.
  • Supervise team members and support daily operations in a high-volume, fast-paced environment.
  • Train and mentor new employees on procedures, expectations, and customer service standards.
  • Coordinate birthday party operations while ensuring organization, efficiency, and positive guest experiences.
  • Communicate effectively with staff and customers to resolve concerns and maintain a professional environment.
  • Maintain cleanliness, safety, and organization of work areas while supporting smooth shift operations.

Education

Biology Pre Med

Union County College
Cranford, NJ
05.2026

Skills

  • Customer service
  • Strong Communication
  • Leadership
  • Ability to Learn Quickly
  • Adaptability
  • BLS Certified

Timeline

Manager

Chuck E Cheese
01.2023 - Current

Biology Pre Med

Union County College