Nylah Watkins
Summary
Dynamic Phlebotomist & Call Rep with proven expertise in venipuncture and emergency response from Clinic Experience. Excelled in patient communication, Skilled in medical records management and maintaining patient confidentiality, consistently adhering to healthcare regulations. Achieved a high level of precision in specimen collection and labeling, contributing to efficient laboratory operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Phlebotomist & Call Rep
Rock Primary Care Clinic
Stone Mountain, GA
06.2022 - 12.2024
- Responded quickly and effectively to emergency situations.
- Prepared specimens for transport to external laboratories.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
Phlebotomist & Medical Screener
Octapharma Plasma
Decatur, GA
01.2020 - 05.2022
- Document client information, and confirm and verify all written and electronic orders by utilizing lab technology systems, client contact, and approved tools.
- Obtain identification, accurately enter billing information, and collect payments when required, following corporate policies.
- Perform all non-patient-facing duties, including inventory, stocking supplies, sanitizing, filing, answering phones, and utilizing email as appropriate.
- Maintain all appropriate phlebotomy logs in a timely manner, based on frequency, such as maintenance logs and temperature logs.
Account Executive & Dispatcher
Yaki Rolling Logistics
Atlanta, GA
01.2018 - 01.2020
- Managing truck drivers' schedules and routes.
- Scheduling freight to be picked up and delivered.
- Providing shipping details to customers.
- Reviewing logs of truck drivers.
- Documenting all calls, deliveries, routes and times for pickups and deliveries.
Education
Georgia Gwinnett College
Lawrenceville, GASouth Gwinnett High School
Snellville, GASkills
- Venipuncture
- Blood collection
- Medical records handling
- Donor screening
- EMR recordkeeping
- Patient confidentiality
- Medical records management
- Paperwork processing
- Recording data
- Specimen labeling procedures
- Blood culture collection
- On-site testing
- Emergency response training
- Order of draw
Certification
Certified Phlebotomy Technician , National Healthcareer Association, 2024 (B8M2M9S9)
Timeline
Phlebotomist & Call Rep
Rock Primary Care Clinic
06.2022 - 12.2024
Phlebotomist & Medical Screener
Octapharma Plasma
01.2020 - 05.2022
Account Executive & Dispatcher
Yaki Rolling Logistics
01.2018 - 01.2020
Georgia Gwinnett College
South Gwinnett High School