Nylan Washington
Louisville,KY
Summary
Motivated college student pursuing a career in nursing with a strong work ethic and a genuine passion for helping others. Dedicated, dependable, and eager to gain hands-on experience in healthcare while continuing to grow academically and professionally. Known for being compassionate, driven, and committed to providing quality care and making a positive impact.
Overview
10
10
years of professional experience
Work History
Server (As Needed)
Drakes Hurstbourne
06.2025 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Cosmetologist
DLNI HAIR SALON
07.2022 - Current
- Maintained client treatment records and designed long-term care programs for return customers.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Answered phone calls and emails to schedule client appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Package Handler
UPS Worldport
06.2020 - 08.2022
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed safety regulations to maintain safe work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Maintained clean, orderly work environment free of hazards.
Kids Club Associate
Southeast Ymca
04.2016 - 03.2020
- Organized and stored toys and art materials to restore order in activity areas.
- Actively participated in child's activities by reading to groups, painting, coloring and playing games.
- Involved children constructively in play activities to assist emotional, physical and intellectual development.
- Maintained stock of items required for kids' activities by inventorying and ordering new stock such as paints, toys and crayons.
- Completed daily cleaning checklists by sanitizing toys, sweeping and mopping floors and washing down surfaces.
- Created new and fun activities to drive enthusiasm for children.
- Monitored all activities to maintain maximum level of safety.
- Paged or called parents to assist with discipline issues and personal needs.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Education
Bachelor of Science - Registered Nurse
University of Louisville
Louisville, KY04.2026
High School Diploma -
Louisville Male High School
Louisville Ky05.2021
Skills
- Customer service
- Multitasking and organization
- Strong work ethic
- Calm demeanor
- Positive and professional
- Sales techniques
- Guest engagement
- Task prioritization
- Record keeping
- Team collaboration
- Maintaining equipment
- Report filing
- Daily log maintenance
- Child supervision
- Activity planning
- Parent communication
- Child development
- Emotional development
- Infection control
- Special needs experience
- Attention to detail
Timeline
Server (As Needed)
Drakes Hurstbourne
06.2025 - Current
Cosmetologist
DLNI HAIR SALON
07.2022 - Current
Package Handler
UPS Worldport
06.2020 - 08.2022
Kids Club Associate
Southeast Ymca
04.2016 - 03.2020
Bachelor of Science - Registered Nurse
University of Louisville
High School Diploma -
Louisville Male High School