Nyle Ramos
Ventura,CA
Summary
To obtain a position at the Simi Valley Police Department as a Police Officer Trainee and excel in all job duties. I will use all past experiences in customer service, my personal motivation for this career, and my degree in Criminal Justice to ensure I meet and excel in the requirements of this department.
Overview
5
5
years of professional experience
Work History
Barista Trainer
Starbucks Coffee Company
10.2024 - Current
- Developed training plans for new employees
- Interact and connect with customers
- Received specialized training for servicing equipment
- Work efficiently within a team
- Handle customer complaints
- Received cross-training for several roles
Starbucks Manager
Vons
11.2023 - 07.2024
- Manage the schedules of 5 other baristas
- Train and supervise all incoming baristas
- Prepare store reports and communicate goals
- Manage, order, and unload all store products to meet weekly needs and store goals
- Increased performance in customer service surveys, resulting in higher customer satisfaction
Barista Trainer
Vons
12.2022 - 11.2023
- Trained three baristas to become proficient in job duties, developed specific training plans for each barista
- Assist manager with their duties, and received training on manager's role
- Interact and connect with customers
- Received cross training for several roles
Crew Trainer
McDonald’s
12.2021 - 10.2022
- Trained three crew members to become proficient in job duties
- Received positive performance reports from Manager
- Multitask within busy environments to meet speed requirements
- Received cross training for several roles
Education
Bachelor of Science - Criminal Justice
California State University
5151 State University Dr, Los Angeles, CA 9003205-2026
Associate of Science for Transfer - Administration of Justice
Ventura Community College
4667 Telegraph Rd, Ventura, CA 9300306-2024
High School Diploma -
Ventura High School
2 N Catalina St #32, Ventura, CA 9300107-2022
Skills
- Spanish
- Management Experience
- Staff Coaching
- Teamwork oriented
- Career driven
- Communication skills
- Self-Motivated
- Manage heavy and evolving workloads
Accomplishments
I have attended two ride-alongs with my local police agencies to ask questions about the career, how to better prepare myself, and get to know the Officers who are working in my area. I have also attended events held by the Ventura County Sheriff's Office in which I spoke individually to recruiters to gain more information about the process and better prepare myself as a candidate.
Timeline
Barista Trainer
Starbucks Coffee Company
10.2024 - Current
Starbucks Manager
Vons
11.2023 - 07.2024
Barista Trainer
Vons
12.2022 - 11.2023
Crew Trainer
McDonald’s
12.2021 - 10.2022
Bachelor of Science - Criminal Justice
California State University
Associate of Science for Transfer - Administration of Justice
Ventura Community College
High School Diploma -
Ventura High School