Clarissa Acosta
Ontario
Summary
Dedicated and mindful future teacher who offers passionate and informed support for students and staff. Experienced interpersonal communicator addresses unique queries within educational settings and accommodates staff curriculum requirements. Great background that involves teamwork, management skills, and years of customer service.
Overview
10
10
years of professional experience
Work History
Barista Trainer
Starbucks
Ontario, CA
04.2022 - Current
- Trained new baristas in beverage preparation and customer service standards.
- Developed training materials to enhance team knowledge and skills.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.
Assistant Manager/Shift Leader
Cold Stone Creamery
United States
02.2020 - 03.2022
- Trained and mentored staff in customer service protocols and operational procedures.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Managed conflict resolution processes to maintain a positive work environment and customer satisfaction.
Target Team Member
Target
United States
09.2018 - 07.2019
- Seasonal part time
- Unloading Merchandise Inverntory Backbound
- Translator for Spanish speaking customers on sales floor
Cashier/Sales Associate
H&M
United States
05.2018 - 07.2019
- Maintained accurate cash drawer and balanced registers at the end of shifts.
- Assisted in visual merchandising to enhance shopping experience and drive sales.
Sales Associate
Aeropostale
Ontario, CA
11.2016 - 01.2017
- Seasonal opportunity for employment
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Collaborated with team members to achieve daily sales targets and optimize store performance.
Education
Bachelor of Arts - Liberal Arts And Sciences
California State Polytechnic University, Pomona
Pomona, CA05-2026
Associate of Arts - Elementary School Teaching
Chaffey College
United States05-2022
High School Diploma - undefined
Chaffey High School
Ontario, CA05-2017
Skills
- Microsoft Office
- Translation
- Leadership experience
- Health and safety compliance
- Cleanliness standards
- Spanish
- Shift Management
Languages
English - Expert
Spanish - Expert
Timeline
Barista Trainer
Starbucks
04.2022 - Current
Assistant Manager/Shift Leader
Cold Stone Creamery
02.2020 - 03.2022
Target Team Member
Target
09.2018 - 07.2019
Cashier/Sales Associate
H&M
05.2018 - 07.2019
Sales Associate
Aeropostale
11.2016 - 01.2017
High School Diploma - undefined
Chaffey High School
Bachelor of Arts - Liberal Arts And Sciences
California State Polytechnic University, Pomona
Associate of Arts - Elementary School Teaching
Chaffey College