Nyoka Papillion
Lake Charles,LA
Summary
Experienced in customer service, I have developed and refined my skills while actively pursuing opportunities for growth. Committed to delivering exceptional service, I possess a comprehensive understanding of customer needs and consistently surpass their expectations. Dedicated to ongoing learning and advancement in this field, I am determined to provide outstanding experiences and make valuable contributions to organizational success.
Overview
14
14
years of professional experience
Work History
Administrative Assistant Coordinator
Marshall's
10.2021 - Current
- Drove excellence in customer service.
- Ensures courteous interactions with customers and effective promotion of loyalty programs by team members.
- Maintains a clean and organized store environment.
- Data Entry
- Cash Office
Customer Service Representative
The Hertz Co.
04.2015 - 05.2019
- Customer service representative listen and responds to customers questions
- Customer service representatives work with customers to resolve complaints, process orders, and provide information about an organization's products and services
Money Room Clerk
Sam Houston Race Park
06.2011 - 01.2014
- Primary responsibilities are to verify all deposits and withdrawals that are brought into the cash room by staff, give receipts for all transactions, and keep a proper balance of money in the cash room
- Prepare transactions ahead of time, organizing currencies and documents for easier accounting and keep thorough documentation through digital and paper recordkeeping methods
Education
High School Diploma -
Eisenhower HS
06.2001
Skills
- Management
- Microsoft
- Customer Service
- Key Holder
- Cash Office
- Data Entry
- Light typing
- Time Management
Acknowledgements
Employee of the Month, 08/01/22
Timeline
Administrative Assistant Coordinator
Marshall's
10.2021 - Current
Customer Service Representative
The Hertz Co.
04.2015 - 05.2019
Money Room Clerk
Sam Houston Race Park
06.2011 - 01.2014
High School Diploma -
Eisenhower HS
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