Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Languages
Timeline
Generic

Nyree Dawn Feliciano

Sandston,Johannesburg

Summary

Real Estate - Landlord and Property Management: Manage personal properties for 18 years, overseeing tenant relations, maintenance, and financial aspects. Airbnb Superhost: Demonstrated exceptional hospitality and property management skills during 7 years as an Airbnb Superhost.

Senior Executive Assistant - Collaborative senior executive assistant with over 17 years of experience supporting C-suite executives in the finance industry. Proven track record in coordinating and administering business support functions.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Landlord / Property Manager

Self Employed / Real Estate
New York / Pennsylvania / Florida / Ghana, USA
11.2006 - Current
  • Tenant Relations and Leasing: Successfully managed tenant relationships, addressing inquiries, resolving disputes, and ensuring high occupancy rates. Conducted thorough tenant screenings, lease negotiations, and move-in/move-out processes.
  • Property Maintenance and Repairs: Oversee property maintenance, coordinate repairs, inspections, and preventive maintenance schedules. Respond promptly to maintenance requests, ensuring tenant satisfaction and property value preservation. Negotiated contracts and oversaw property renovations and upgrades.
  • Financial Management: Use Stessa bookkeeping software to monitor and maintain accurate financial records, including rent collection, budgeting, and expense tracking.
  • Marketing and Advertising: Develop effective marketing campaigns to attract new tenants, utilizing Airbnb Bookings, Zillow, and other online platforms.

Airbnb Super Host

Self Employed / Real Estate
New York / Pennsylvania / Florida, USA
08.2016 - Current
  • Effectively manage a portfolio of 3 properties with 13 Airbnb listings.
  • Demonstrate ongoing commitment to maintaining Airbnb Super Host status
  • Enhance customer satisfaction through effective communication and resolution of inquiries and disputes
  • Implement strategic pricing techniques.
  • Manage the hiring and training process for cleaning staff

Senior Executive Assistant

Citigroup – Enterprise Risk Management
Remote, USA
10.2014 - Current
  • Provide comprehensive administrative support to executives (manage complex executive calendars, arrange domestic and international travel, itinerary and logistics, process and reconcile expense reports, compile weekly reminders for key deliverables and follow up items, monitor and organize executive email box)
  • Partnered with senior management ensure adherence to business rules, regulatory guidelines, and policies by coordinating and administering various business support activities. Responsibilities included resource sourcing, recruiting and onboarding, team training & development, real estate management, continuity of business planning, internal communications, process improvements, and escalations.
  • Logistics coordinator for monthly Risk Management Committee Board Meetings. Coordinate complex schedules across executives globally, manage invites, track attendance, collect and format materials, create “board books” using BoardVantage software, managed distribution lists entitlements, coordinate in-person Board meetings, archive board materials with the FDIC, BankNet & SDA databases. Coordinate and ensure seamless audio & video connections for in person and remote participants at various locations
  • Provide content and logistical support for executive leadership, Townhalls and department All-Hands meetings. Align agenda topics with company priorities and objectives, solicit special guests, collect and format materials, provide talking points, handle AV logistics including Slido and Zoom features, compile and track follow-up items, create feedback surveys to review with senior management
  • Liaise with HR and hiring managers to track and expedite progress of job requisitions, interview and onboarding. Partnered with IT and HR to create a comprehensive new hire onboarding and orientation checklist to streamline new hire experience and ensure consistent technology set up throughout department
  • Handle bi-annual entitlement reviews for all team members to ensure their access remains updated and in compliance
  • Managed project to update departments’ electronic records management system. Work with IT Systems Administrator and stakeholders to merge department shared folders/documents into one drive, identified appropriate folder owners & members
  • Spearheaded the coordination of office real estate moves for over 300+ Risk Management employees in the NYC sites.Serve as point of contact for corporate real estate management and technology teams for all floor and department related issues to improve workspace experience and efficiencies as well as employee satisfaction
  • Identify and implemented workflow inefficiencies for entire department, solutions for streamlining and automating processes
  • Form and lead department’s teambuilding meetings to plan and coordinate activities throughout various sites to foster comradery, break down silos, and improve employee satisfaction and engagement

Founder, Executive Director

Agbeti – Tree Of Life, NGO
, Ghana, West Africa
05.2013 - 04.2017
  • Create proposals and sponsorship packages for potential funders
  • Liaise with staff and community leaders to coordinate and facilitate educational workshops
  • Oversaw project activities, executed deliverables, and led project planning, budgeting, and action plans while monitoring processes
  • Create health educational PowerPoint presentations for classes
  • Train and supervise staff and volunteers

Executive Assistant

Citi Cards North America
, New York, USA
02.2004 - 10.2011
  • Provide comprehensive administrative support to several executives and their teams.
  • Serve as logistical and technical support for corporate events, live broadcasts, town halls, award ceremonies, executive meetings and offsites
  • Executive Site Tours - Interact with senior executives at the highest levels of the company, corporate aviation personnel, local site presidents, technology & real estate teams to coordinate presentations and logistics for senior executive site tours
  • Create and manage content for company nationwide TV broadcasts, reaching 30,000 employees
  • Set up logistics for company-wide executive conference calls. Created reports to facilitate tracking and progress to employee participation.
  • Manage and update division’s voicemail distribution lists for continuity of business crisis communications
  • Work with Voice of Employee team to address staff concerns and improve employee satisfaction and performance
  • Enter, update and manage job requisitions and progress of candidate interviews in HR database Toleo
  • Delegate departmental work assignments to administrative staff

Education

Associates degree - Liberal Arts -

Borough of Manhattan Community College

Skills

  • Strong Organizational Skills
  • Operations & Logistics
  • Real Estate Management
  • Process Improvement
  • Internal Communications and Reporting
  • Problem Solving
  • Events - Townhalls, Board Meetings
  • Bilingual (English/Spanish)

Certification

  • Microsoft Office Specialist (MOS) PowerPoint
  • Pursuing Certification – Microsoft Office Specialist (MOS) in Outlook, Word, Excel, Present
  • Certified Natural Health and Wellness Consultant

Hobbies and Interests

  • Gym / Boating / Pickleball / Philanthropy

Languages

Spanish
Full Professional

Timeline

Airbnb Super Host

Self Employed / Real Estate
08.2016 - Current

Senior Executive Assistant

Citigroup – Enterprise Risk Management
10.2014 - Current

Founder, Executive Director

Agbeti – Tree Of Life, NGO
05.2013 - 04.2017

Landlord / Property Manager

Self Employed / Real Estate
11.2006 - Current

Executive Assistant

Citi Cards North America
02.2004 - 10.2011

Associates degree - Liberal Arts -

Borough of Manhattan Community College

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Nyree Dawn Feliciano