Nyreeja Greene
Converse,Texas
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Auto Claims Supervisor
Farmers Insurance Company
02.2000 - 11.2023
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Tracked progress on projects and provided timely feedback to staff members.
- Directed and supervised team of 15 employees in daily operations.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Collaborated with other departments to coordinate workflow processes between teams.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Implemented new operational procedures, increasing efficiency.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Trained new employees on company policies, job duties, and performance expectations.
School Teacher
Flanner House of Indianapolis
Indianapolis, IN
08.1998 - 02.2000
- Created an atmosphere conducive to learning by establishing positive relationships with students.
- Maintained accurate records of student progress including grades, attendance and behavior reports.
- Ensured a safe classroom environment by monitoring student behavior in accordance with school policies.
- Provided individualized instruction to each student by encouraging interactive learning.
- Facilitated small group instruction sessions focused on specific topics or skillsets.
- Adapted teaching methods to accommodate different learning styles and abilities.
- Instructed classes on topics such as language arts, mathematics, science, social studies or health education.
- Developed and implemented lesson plans for students in accordance with curriculum guidelines.
- Worked with school administrators to develop classroom management policies for grade level.
- Attended in-service training and professional development courses to stay on top of policy and education changes.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Led students through safety procedures for active shooter and fire drills.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
Education
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Operations Management
- Inventory Control
- Schedule development
- Process Improvement
- Strategic Planning
- Business Development
- Negotiation
- Complex Problem-Solving
- Training and mentoring
- Project Management
- Employee Motivation
Certification
- Multi licensed Adjuster
References
References available upon request.
Timeline
Auto Claims Supervisor
Farmers Insurance Company
02.2000 - 11.2023
School Teacher
Flanner House of Indianapolis
08.1998 - 02.2000
Ivy Tech Community College of Indiana
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