Nysean Williams
The Bronx,United States
Summary
Dedicated and compassionate phlebotomist with a certification in phlebotomy and hands-on training. Eager to contribute to patient care and support healthcare teams by providing accurate blood sample collection and excellent patient interactions. Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Lead
Panera Bread
05.2020 - Current
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
Sales Manager
H&M Retail
09.2016 - 11.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
Associate of Applied Science - Computer Network Technology
Borough of Manhattan
199 Chambers St, New York 05.2024
Skills
Customer Focus
Coaching and Mentoring
Performance Improvement
Order of draw
Teamwork and Collaboration
People Management
Analytical Thinking
Technical skills
Excellent Communication
Attention to Detail
Certification
- PT - Phlebotomy Technician
Timeline
Team Lead
Panera Bread
05.2020 - Current
Sales Manager
H&M Retail
09.2016 - 11.2019
- PT - Phlebotomy Technician
Associate of Applied Science - Computer Network Technology
Borough of Manhattan
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