Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nysean Williams

The Bronx,United States

Summary

Dedicated and compassionate phlebotomist with a certification in phlebotomy and hands-on training. Eager to contribute to patient care and support healthcare teams by providing accurate blood sample collection and excellent patient interactions. Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Team Lead

Panera Bread
05.2020 - Current
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.

Sales Manager

H&M Retail
09.2016 - 11.2019
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Education

Associate of Applied Science - Computer Network Technology

Borough of Manhattan
199 Chambers St, New York
05.2024

Skills

    Customer Focus

    Coaching and Mentoring

    Performance Improvement

    Order of draw

    Teamwork and Collaboration

    People Management

    Analytical Thinking

    Technical skills

    Excellent Communication

    Attention to Detail

Certification

  • PT - Phlebotomy Technician

Timeline

Team Lead

Panera Bread
05.2020 - Current

Sales Manager

H&M Retail
09.2016 - 11.2019
  • PT - Phlebotomy Technician

Associate of Applied Science - Computer Network Technology

Borough of Manhattan
Nysean Williams