Nysjale Pryor
Memphis,TN
Summary
Proven leader and effective problem-solver with extensive experience at McDonald’s. Excelled in roles requiring excellent customer service and cash handling skills. Demonstrated ability to train employees and manage financial transactions accurately. Achieved significant improvements in team performance and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Shift Manager
Mcdonald’s
04.2022 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
Receptionist
Jordan River Nursing Home
01.2023 - 01.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
Sales Associate
Walmart
04.2020 - 04.2022
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Germantown High School
Germantown, TN05.2022
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Data entry
Timeline
Receptionist
Jordan River Nursing Home
01.2023 - 01.2024
Shift Manager
Mcdonald’s
04.2022 - Current
Sales Associate
Walmart
04.2020 - 04.2022
Germantown High School
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