Nyssa Lopez
Omaha,NE
Summary
Flexible hard worker ready to learn and contribute to team success.
Overview
2
2
years of professional experience
Work History
Patient Access Representative
Yuma Regional Medical Center
Yuma, Arizona
07.2021 - 09.2021
- Greeted patients and visitors in a courteous and professional manner.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Verified insurance coverage for services provided by the facility.
- Collected co-pays and other payments from patients at time of service.
- Responded to patient inquiries regarding billing or financial matters.
- Scanned documents into electronic medical records system.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Answered phones promptly in a professional manner.
Crew Team Member
McDonald's
Yuma, Arizona
04.2019 - 05.2020
- Assisted customers with orders and inquiries.
- Organized stockroom shelves to maximize space efficiency.
- Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
- Operated cash register accurately and efficiently.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Received payment from customers and made change as needed.
Medical Assistant Student
Esperanza health clinic
Yuma, AZ
01.2020 - 03.2020
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Education
High School Diploma -
Kofa High School
Yuma, AZ05-2020
Skills
- Patient check-in
- Registration management
- Patient identity verification
- Problem-solving
- Customer service
- Bilingual
- Worked with adult and adolescence population
- Experience with multi lines on the phone
Timeline
Patient Access Representative
Yuma Regional Medical Center
07.2021 - 09.2021
Medical Assistant Student
Esperanza health clinic
01.2020 - 03.2020
Crew Team Member
McDonald's
04.2019 - 05.2020
High School Diploma -
Kofa High School
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