Nytazha Brown
Hampton,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Tacobell
Fayetteville, GA
05.2025 - Current
- Led team in daily operations to ensure exceptional customer service and satisfaction.
- Managed inventory levels, reducing waste and optimizing stock replenishment processes.
- Trained and mentored new staff on operational procedures and customer engagement techniques.
- Developed and implemented effective promotional strategies to increase sales performance.
- Ensured compliance with health and safety regulations, maintaining a safe working environment for staff and customers.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
Kroger Distribution Center
Americold Logistics Kroger 3PL
Forest Park, GA
04.2020 - 03.2025
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Verifying all reefer temps inbound & outbound.
- Training all of the new hires.
- Assigned dock doors to inbound drivers.
Transportation Planner
TMS
02.2016 - 03.2020
- Developed transportation models to optimize routing efficiency and reduce costs.
- Verified shipping and receiving counts matched picking and purchase order documents.
- Streamlined processes for route planning, significantly decreasing time spent on manual tasks.
- Collaborated with shipping analysts and distribution service coordinators to schedule deliveries.
- Used third partys to create bills of ladings and shipping labels.
- Monitored and tracked drivers, verifying on-time delivery and immediate issue resolution.
Education
High School Diploma -
St.Michaels Learning Academy
Houston, TXSkills
- Problem-solving
- Customer experience
- Customer service and engagement
- Inventory control
- Time management
- POS systems operations
- Employee scheduling
- Strategic planning
- Process improvements
Timeline
Assistant Store Manager
Tacobell
05.2025 - Current
Kroger Distribution Center
Americold Logistics Kroger 3PL
04.2020 - 03.2025
Transportation Planner
TMS
02.2016 - 03.2020
High School Diploma -
St.Michaels Learning Academy