Olivia Smith
Schenectady,NY
Summary
Committed and hardworking, with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Cashier
Home Depot
10.2021 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Managed up to 4 self checkout registers at once, helping many customers simultaneously.
- Assisted dozens of customers per day
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Cutting Counter Associate and Cashier
JOANN Fabrics And Crafts
04.2018 - 10.2019
- Served multiple customers at once, handling numerous projects and individuals simultaneously.
- Used product knowledge and fashion expertise to suggest specific items to match unique needs and projects.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Associate of Science - Criminal Justice
Nassau Community College
Garden City, NY2024
Skills
- Goal-Setting and Achievement
- Conflict Resolution
- Cleaning and Sanitizing
- Critical Thinking
- Creative Problem Solving
Digital and traditional art, Crafting and Building
As an artist i have developed a keen eye for detail, and an enjoyment of the creative process. Whether the project is a drawing, designing a costume, or assembling a piece of furniture, creativity and attention to details are of great importance.
Timeline
Cashier
Home Depot
10.2021 - 08.2023
Cutting Counter Associate and Cashier
JOANN Fabrics And Crafts
04.2018 - 10.2019
Associate of Science - Criminal Justice
Nassau Community College
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