Rafiq Ahamed Tanim
Brooklyn
Summary
Enthusiastic sales representative known for strong customer relationship management and promotional skills. Experienced in facilitating customer engagement and processing transactions accurately. Committed to maintaining high standards of service and operational excellence.
Overview
4
4
years of professional experience
Work History
Kiosk Sales Representative
SUBWAY®Restaurants
Manhattan
2026.02 - Current
- Guided customers in selecting products and navigating menu options to enhance their experience.
- Informed customers about promotions and special offers to increase engagement and sales.
- Greeted customers and provided product information.
- Handled customer inquiries and resolved issues promptly.
- Processed transactions using point-of-sale system efficiently.
- Operated cash register to process transactions accurately and efficiently.
- Ensured cleanliness and organization of kiosk area to promote a welcoming environment.
- Refilled supplies and ingredients during shifts.
- Collaborated with team members to ensure smooth operations.
Assistant Manager
KEPZ Canteen 1
Chattogram
2022.09 - 2023.01
- Coordinated staff schedules to optimize coverage during peak hours.
- Managed inventory and ordered supplies to sustain optimal stock levels and minimize shortages.
- Trained new employees on food safety and customer service protocols.
- Resolved customer inquiries and complaints to enhance satisfaction and ensure a positive dining experience.
- Monitored food preparation processes to ensure compliance with safety standards.
- Implemented cleaning procedures to uphold hygiene standards in the canteen.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Facilitated smooth daily operations of food service at KEPZ Canteen 1 to enhance customer experience.
Education
High School Diploma -
College of Science, Business & Humanities
Chattogram, BD2017-01
Bachelor of Science - Computer Science
Independent University
Chattogram, BDSkills
- Point-of-sale processing
- Customer engagement
- Sales promotion
- Customer relationship management
- Cash handling
- Inventory management
- Food safety training
Timeline
Kiosk Sales Representative
SUBWAY®Restaurants
2026.02 - Current
Assistant Manager
KEPZ Canteen 1
2022.09 - 2023.01
High School Diploma -
College of Science, Business & Humanities
Bachelor of Science - Computer Science
Independent University