Oakley Shea
Seattle,WA
Summary
Highly efficient worker established in fast-paced and challenging environments. Eager to learn and apply new knowledge with efficiency. Experience in providing friendly customer service and maintaining a welcoming atmosphere. Known for creative problem solving, attention to fine detail, and an organized logical approach to completing projects.
Overview
7
7
years of professional experience
Work History
Bartender
Heavy Restaurant Group - Pablo Y Pablo
Seattle, WA
08.2022 - 07.2024
- Prepared a variety of cocktails from bar recipes or custom, and served wine, draft and bottled beer.
- Conducted independent prep work, analyzing bar needs and service trends to optimize freshness and plan accordingly.
- Provided exceptional customer service to bar top guests and regular customers, engaging in discussions about liquor preferences and offering recommendations for food and drinks, while managing the restaurant's drink tickets.
Crew Member
Trader Joe's
Seattle, WA
09.2019 - 01.2023
- Provided personal yet professional customer service to foster a friendly, inviting atmosphere
- Efficiently and accurately managed product ordering, stocking and merchandizing for a section of the store in order to maximize sales
- Answered in depth customer questions and concerns about over 3,000 products, often giving recommendations
Crew Member
Dick's Drive
Seattle, WA
01.2018 - 08.2019
- Prepared items according to written or verbal orders, working on several different orders simultaneously
- Communicated clearly and positively with co-workers and management in a fast paced highly collaborative environment
- Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements
Floor Staff
Regal Entertainment Group
Everett, WA
04.2017 - 01.2018
- Answered customer questions and addressed problems and complaints in person and via phone
- Directed guests to correct location by documented ticket seats and answered questions
- Opened and closed store, including counting cash, opening and closing cash registers and completing opening and closing tasks
Education
Associate of Science - General Studies
Everett Community College
Everett, WASkills
- Independent task management
- Multitasking and time management in busy environments
- Attention to detail in work
- Customer service relations
Timeline
Bartender
Heavy Restaurant Group - Pablo Y Pablo
08.2022 - 07.2024
Crew Member
Trader Joe's
09.2019 - 01.2023
Crew Member
Dick's Drive
01.2018 - 08.2019
Floor Staff
Regal Entertainment Group
04.2017 - 01.2018
Associate of Science - General Studies
Everett Community College
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