Oakwood Hirata
Honolulu,HI
Summary
Dedicated professional with 20+ years of work experience with 12+ years as a Supervisor, Assistant or Site Manager. Has a strong focus on customer satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Midas Auto Service
Honolulu, HI
10.2024 - Current
- Communicating with Fleet companies to arrange scheduling and updates on current vehicle repairs.
- Contacting dealerships and parts shops to verify part numbers and orders for customer repairs.
- Assisted in managing daily operations and workflow efficiency.
- Coordinated scheduling for new and returning customers.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
Site Manager
SP+ Parking
Honolulu, HI
12.2015 - 06.2023
- Provided 24 Hour support via phone and email for residential and commercial tenants and transient customers for 4 Parking garages across 3 locations.
- Managed residential and commercial accounts monthly to ensure on-time payments and locking un paid accounts.
- Oversaw daily operations, ensuring compliance with safety and operational standards.
- Managed staff scheduling, optimizing labor efficiency and coverage for peak hours.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Coordinated regular audits of parking facilities, ensuring adherence to company policies and regulations.
- Oversaw all daily office operations and equipment maintenance.
Education
High School Diploma -
Kaimuki High School
Honolulu, HISkills
- Task delegation
- Customer service and satisfaction
- Problem-solving
- Team leadership
- Customer relations
- Decision-making
- Operations management
Timeline
Assistant Manager
Midas Auto Service
10.2024 - Current
Site Manager
SP+ Parking
12.2015 - 06.2023
High School Diploma -
Kaimuki High School