Oana-Maria Pirvu
Teller / Banker
Largo,FL
Summary
Experienced Teller with top-notch relationship-building, sales and money-handling abilities.
Adept at understanding customer needs to recommend appropriate banking products .Multitasks smoothly to handle customer and bank staff needs. Reliable in maintaining accurate drawer and preventing fraudulent transactions.
Overview
8
8
years of professional experience
1
1
Certification
1
1
Language
Work History
Personal Banker/ Universal Branch Advisor
Achieva Credit Union
Largo, FL
07.2020 - 06.2022
- Performed a variety of member transactions, including cash/check handling, account opening and servicing .
- Managed deposits, withdrawals, wire transfers and ACH to process smooth banking transactions for clients.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained member confidentiality at all times.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Cross-sold bank products and services to meet customer needs and provide options.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Interviewed customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Explained account terms and conditions to customers.
- Reconciled customer accounts and balanced daily transactions.
- Informed customers of procedures for applying for services such as ATM cards, direct deposit of checks and certificates of deposit.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Provided guidance to other team members.
Shift Manager
Aldi Inc
Seminole, FL
05.2018 - 01.2019
- Supervised store personnel by guiding performance to ensure the quality and completion of work assignments
- Utilized company software to perform administrative tasks to include timesheets, inventory orders, accident reports, etc
- Independently evaluated work performance, motivated personnel, and modified behav ior and performance as needed
- Applied management principles to budgeting, personnel costs, and overtime expenditur es to exceed store profit goals
- Inventoried stock and reordered when inventory became low
- Resolved customer and employee complaints
- Prepared budget reports for management and budget team
- Operated equipment to include electric and manual jacks, cardboard baler.
Store Associate
Aldi Inc
Seminole, FL
08.2016 - 01.2019
- Operated cash register efficiently and accurately
- Processed returns and checked the item for damage
- Assisted with store stocking, floor sets, and opening and closing
- Operated electrical power equipment, such as forklifts and pallet jacks to unlo ad trucks and organize items on shelves
- Addressed customer questions/concerns and consulted with management to resolve
- Prepared ad displays and reset aisles schematics according to company instructions.
Sales Associate
BSB Fashion, Timisoara
, Timis
05.2014 - 06.2015
- Executed opening and closing duties independently
- Made daily deposits and separated transactions by sale type
- Attached anti-theft devices and price tags on items
- Assisted customers with merchandise selections
- Exceeded sales goals on consistent basis
- Operated cash register for sales, refunds, and exchanges
- Displayed merchandise in aesthetic manner to promote sales
- Inspected merchandise for flaws and defects.
Education
Public Administration- Public Services
Technical College Henri Coanda Timisoara
Skills
Banking
Certification
Certified Financial Counselor, Achieva Credit Union - 2021-2034]
CUNA Financial Counseling Certification Program (FiCEP)
CUNA Financial Counseling Certification Program (FiCEP) provides credit union employees with the skills and knowledge required to guide their members to sound financial decisions. With certified credit union financial counselors on staff, credit unions are better able to:
- Help members experiencing financial difficulties
- Demonstrate the credit union difference
- Attract new members
- Grow product and service revenue
Timeline
Personal Banker/ Universal Branch Advisor
Achieva Credit Union
07.2020 - 06.2022
Shift Manager
Aldi Inc
05.2018 - 01.2019
Store Associate
Aldi Inc
08.2016 - 01.2019
Sales Associate
BSB Fashion, Timisoara
05.2014 - 06.2015
Public Administration- Public Services
Technical College Henri Coanda Timisoara
Similar Profiles
Kelly ThompsonKelly Thompson
Senior Commercial RM & SBA Team Mentor at Achieva Credit UnionSenior Commercial RM & SBA Team Mentor at Achieva Credit Union
Dejan BoskovicDejan Boskovic
Branch Advisor / Personal Banker at Achieva Credit UnionBranch Advisor / Personal Banker at Achieva Credit Union
Michael CostelloMichael Costello
Universal Branch Advisor at Achieva Credit UnionUniversal Branch Advisor at Achieva Credit Union