Willing to relocate to: Ketchikan, AK
Hi, I’m
Bailey Cockrell
Lampasas,USA
Summary
Overview
10
years of professional experience
1
Certification
Work History
CADENCE BANK
Personal Banker II/ Branch Operations Lead
10.2022 - Current
Job overview
- Processed customer transactions accurately and efficiently, including deposits, withdrawals, loan payments, and check cashing
- Promoted bank products and services to customers based on their financial needs and goals
- Assisted customers with account openings, closings, and changes of account information
- Educated customers on various banking channels such as online banking, mobile banking, and ATMs
- Managed large volumes of cash while maintaining accuracy in counting and verifying currency denominations
- Participated in ongoing training programs to stay updated on new banking policies, procedures, and regulations
- Supported branch operations by performing administrative tasks such as filing documents or updating records
- Assisted with the preparation of daily, weekly, and monthly reports for management review
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Maintained, organized and stocked teller window areas.
- Adhered to dual control processes and audited cash drawers to reduce losses due to accounting errors and employee theft.
Lampasas Beer Barn
Retail Sales Associate
02.2022 - 10.2022
Job overview
- Provided exceptional customer service, ensuring a positive shopping experience for all customers
- Maintained accurate inventory records and conducted regular stock checks to prevent out-of-stock situations
- Handled cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift
- Collaborated with visual merchandising team to create eye-catching displays that drove sales
- Maintained cleanliness and organization of assigned areas within the store
- Managed multiple tasks simultaneously during busy periods while maintaining attention to detail
Day One Family Fitness
Gym Manager
10.2015 - 01.2021
Job overview
- Managed daily operations, including scheduling, inventory management, and customer service
- Maintained high standards of quality control to ensure customer satisfaction
- Negotiated contracts with vendors to secure favorable pricing terms
- Oversaw the hiring process, conducting interviews and making hiring decisions based on qualifications and fit with company culture
- Resolved customer complaints or issues promptly while maintaining a positive brand image
- Ensured compliance with all regulatory requirements related to health, safety, sanitation, etc
Education
Lampasas High SchoolLampasas, TX
High school diploma
11.2025
University Overview
LAMPASAS COUNTY HIGHER EDUCATION CENTERLampasas, TX
CNA (Certified Nurses Aide)
11.2011
University Overview
Skills
- Relationship management
- Revenue generation
- Quantitative analysis
- Mobile banking customer care
- Spreadsheet management expertise
- Typographical skills
- Stakeholder communication
- Business applications (Office)
- Document creation tool
- System verification
- Operational management
- Professional office skills
- Cloud-based document management
- Financial planning
- Interpersonal communication
- Monetary exchange accuracy
- Housekeeping proficiency
- Transaction tracking
- Cash movement
- Call center banking
- Electronic debit processing
- Technical computer handling
- Accurate data logging
- Telecommunications support
- Electronic funds transfer
- Office equipment management
- Digital inclusion principles
- Scheduling efficiency
- Effective voice communication
- Credit assessment
- Task prioritization
- Customer support guidance
- Financial account balancing
- Computer competency
- Cost analysis
- Information gathering
- Windows platform
- Wage administration
- Digital literacy
- Numerical skills
- Digital fund transactions
- Retail banking knowledge
- Calendar coordination
- Retail banking experience
- Service excellence
Banking
Certification
- CPR Certification
- Driver's License
Timeline
Personal Banker II/ Branch Operations Lead
CADENCE BANK
10.2022 - Current
Retail Sales Associate
Lampasas Beer Barn
02.2022 - 10.2022
Gym Manager
Day One Family Fitness
10.2015 - 01.2021
Lampasas High School
High school diploma
LAMPASAS COUNTY HIGHER EDUCATION CENTER
CNA (Certified Nurses Aide)