Obaideh Alshammari
Milwaukee,WI
Summary
Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced, and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.
Overview
3
3
years of professional experience
Work History
Data Entry
Amercian Dream and Tax Office
Milwaukee, WI
01.2024 - Current
- Verified accuracy of invoices and other accounting documents or records.
- Developed procedures for efficient data entry processes to maintain accurate records.
- Identified needs of customers promptly and efficiently.
Salesman
Boost Moblie
Milwaukee, WI
08.2021 - 07.2023
- Educated customers on product features and technical details to highlight benefits.
- Negotiated prices and set up contracts to finalize sales agreements.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
- Calculated production, delivery and installation costs to provide customers with accurate quotes.
- Identified and capitalized on key business growth opportunities.
- Monitored customer order process and addressed customer issues.
- Contacted new and existing customers to outline benefits of products.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Education
Bachelor of Science - Computer Science
University of Wisconsin - Milwaukee
Milwaukee, WI12.2024
Skills
- Sales and Marketing Strategies
- Client Presentations
- Lead Generation
- Business Development
- Product and Service Knowledge
- Product Management and Pricing
- On-Site Product Demonstrations
- Sales Forecasting
- Client Account Management
- Statutory Reporting
- Invoice Processing
- Bookkeeping(posting)
- Data Entry
- Object-Oriented Programming
- Linux Environments
- Cybersecurity Analysis
- Software Component Libraries
- Python
- Network Security
- Data Structures and Algorithms
Timeline
Data Entry
Amercian Dream and Tax Office
01.2024 - Current
Salesman
Boost Moblie
08.2021 - 07.2023
Bachelor of Science - Computer Science
University of Wisconsin - Milwaukee
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