Obed Estime
HIGH TICKET SALES
West Palm Beach,FL
Summary
Driven and dedicated, I deliver exceptional customer service through patience, active listening, and problem-solving. Knowledgeable in high-ticket sales and CRM strategies, I am skilled in teamwork leadership and exceeding expectations. Ready to contribute to and excel in sales such as Customer Success Manager or high-ticket sales representative.
Overview
2
2
years of professional experience
Work History
Outside Sales Representative
Verizon
11.2024 - 04.2025
- Prospected and qualified new business leads through door-to-door outreach to small and medium-sized businesses.
- Presented Verizon's telecom and internet solutions to business owners, tailoring demos to fit their needs.
- Built strong relationships with decision-makers to understand their pain points and offer customized service packages.
- Managed sales pipeline and customer data using CRM tools to ensure timely follow-up and accurate reporting.
Sales Associate
Finish Line
01.2023 - 08.2024
- Managed conflicts effectively, maintaining professionalism under pressure while resolving disputes or customer complaints with empathy, resulting in increased loyalty and repeat business.
- Service Expertise in providing exceptional customer service, handling inquiries, and resolving issues to ensure customer satisfaction.
- Proficient in retail sales techniques, including Upselling, cross-selling, and product recommendations to drive sales.
- Strong verbal and written communication skills, enabling effective interaction with customers, team members, and management.
- Understanding of technical sales processes, with the ability to explain product features and benefits in a way that resonates with customers.
- Ability to work effectively in a team environment, contributing to collective goals and supporting team members.
Education
CourseCareers Tech Sales Program: Tech Sales -
Certificate
05.2001 -
Office Specialist (MOS) Certificate - Microsoft Word
Certificate
05.2001 -
Skills
- Customer Service
- Sales Techniques
- Communication Skills
- Sales Knowledge
- Crm Skills
- Team Collaboration
- Management Skills
Timeline
Outside Sales Representative
Verizon
11.2024 - 04.2025
Sales Associate
Finish Line
01.2023 - 08.2024
CourseCareers Tech Sales Program: Tech Sales -
Certificate
05.2001 -
Office Specialist (MOS) Certificate - Microsoft Word
Certificate
05.2001 -
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