Obed Rodriguez
Valencia,CA
Summary
Results-driven professional specializing in pest inspection and regulatory compliance. Demonstrated expertise in problem resolution and customer education, leading to improved client satisfaction and service delivery.
Proven ability to implement effective solutions that enhance operational efficiency. Experienced on building client relationships. Proficient in identifying customer needs, providing solutions, and closing deals effectively. Skilled in problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Field Representative
no bugs and termite pest control
Valencia, California
03.2021 - Current
- Conducted inspections for pest issues in residential and commercial properties.
- Collaborated with technicians to ensure timely service delivery and customer satisfaction.
- Educated clients on preventative measures to avoid future pest problems.
- Provided support to clients regarding any issues or problems they experienced during the field process.
- Maximized sales by providing information, showcasing features, and answering diverse questions.
- Assisted in training new employees on job responsibilities related to the field process.
- Resolved customer service issues quickly and efficiently while maintaining positive relationships.
- Listened to customer needs to identify and recommend best products and services.
- Produced sales documents, finalized deals and filed records.
Education
High School Diploma -
Compton High School
Compton, CA06-2024
Skills
- Pest inspection and regulatory compliance
- Sales techniques and customer education
- Field training and relationship management
- Problem resolution
- Team collaboration
- Conflict resolution
- Territory management
- Sales
- Sales development
- Pricing strategy
- Order processing
- Team member motivation
Certification
- have the applicator license
- passed the field representative
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Field Representative
no bugs and termite pest control
03.2021 - Current
High School Diploma -
Compton High School
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