Obelleyri Hernandez Luzon
The Bronx,NY
Summary
Dedicated social worker with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager of Operations
Hilltop Perk
12.2018 - Current
- Implemented innovative programs to increase employee loyalty and reduce turnover
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Reported issues to higher management with great detail.
- Trained and guided 25 team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Trained new employees on proper protocols and customer service standards.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Cook
Lizarran Sambil
02.2018 - 12.2018
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Planned menus for different events, seasons and customer requests.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Identified inefficiencies leading to improved productivity.
- Managed approximately 110 incoming orders from customers with team.
Education
Bachelor of Arts - Social Work
Lehman College
Bronx, NY05.2026
Associate of Arts - Human Services
Bronx Community College
2155 University Avenue, Bronx, NY, 10453. 05.2024
Skills
- Self-Motivated
- Teamwork and Collaboration
- Excellent Communication
- Analytical and Critical Thinking
- Multitasking Abilities
- Flexible and Adaptable
- Decision-making
Accomplishments
- Promoted to manager after three years with the company.
Certification
- gastronomy course, - 6 month, Madrid, Spain.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager of Operations
Hilltop Perk
12.2018 - Current
Cook
Lizarran Sambil
02.2018 - 12.2018
- gastronomy course, - 6 month, Madrid, Spain.
Bachelor of Arts - Social Work
Lehman College
Associate of Arts - Human Services
Bronx Community College
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